Who thinks that dell computer are not that good

my old computer finally died on me, and i needed a new one... i wanted to build one so i could get better things for a cheaper cost, but since my step father was the one paying for it, he wanted a dell just so my mom and him could have the warranty, so i finally got it after "customizing it" and everything... (xps 410) and the only issue i really had with it was the cooling... it seems they care more about the box actually being silent than keeping the parts inside cool, my card and processor both ran very close to the "slow down threshold" (7900 gtx, 2.4 duel core intel) but while ordering it online, they offered a special "US tech support" to make sure you didn't get someone over in India or something... all in all. for 1 monitor and just the computer, no speakers hourse keyboard ect ect. it was about 2500 dollars... afterwards i looked up all the parts on newegg (aside from the motherboard since it's a dell motherboard) and looked at the price, and it was almost 1k cheaper to build it myself. so you really have to ask yourself, is a warranty on your parts really worth it?

And considering that every computer part has a warranty minimum like one year from hardware manufacturers, I would think it's a pretty dumb deal =).

but while ordering it online, they offered a special "US tech support" to make sure you didn't get someone over in India or something... all in all.

Are you serious! Ha Ha Well finally the retards at Dell acknowledge there is a customer support problem and a major part of it is the over seas call centers. So why not just admit they f'd up when they made this move to over seas call centers and bring them back home? Oh no they can't do that. They make you pay for the "privilege" of talking to someone in your own language over a good connection and make it look like they are doing you some sort of favor.

Customers share a lot of the fault in this. These company's look for any way to cut costs and increase margins all in the name of increasing share holder value. I have lost count how many times I read a news report about a major company slashing jobs and moving production to low cost countries and instead of outrage the response is an immediate jump in stock price. Of course that means more money for the pimp that runs the company and receives stock options and other performance based compensation. Hopefully this cycle has run it's course. There is way too much crap in the news about bad over seas products getting over here do to incompetent and corrupt overseas quality control. The magnets in the toys just being the most recent. One good thing though about moving production and call centers or what ever overseas is watching the retards in suits try to do damage control on the news every night. It's more entertaining than any comedy that's on the tube these days.

I'm pretty happy with my Dimension 8400. I've only taken out the 512 MB of RAM and put in 2 GBs of Crucial Ballistix. However, I have to wait for Norton to load up completely before doing anything. If I don't, it glitches when it shuts down - it like locks up.... Sometimes, I want to just reformat Windows XP sometimes, but afraid all the updates will take too long to redownload.

AJ

I'm pretty happy with my Dimension 8400. I've only taken out the 512 MB of RAM and put in 2 GBs of Crucial Ballistix. However, I have to wait for Norton to load up completely before doing anything. If I don't, it glitches when it shuts down - it like locks up.... Sometimes, I want to just reformat Windows XP sometimes, but afraid all the updates will take too long to redownload.

AJ

Thats another problem with Dell and many other computer company's. They use your computer as advertising space for crap like Norton. They don't care that it bothers you as long as they pimp some money from Norton or who ever. I demanded and got my last Dell without that garbage on it.

Are you serious! Ha Ha Well finally the retards at Dell acknowledge there is a customer support problem and a major part of it is the over seas call centers.

Even if you get a customer support person in the U.S. there's zero guarantee you'll be getting someone that speaks good English without some heavy accent. I've had people help me from India that sound more American than actual Americans, go figure.

Even if you get a customer support person in the U.S. there's zero guarantee you'll be getting someone that speaks good English without some heavy accent. I've had people help me from India that sound more American than actual Americans, go figure.

This is true and even if they speak well there are many who might as well be speaking a foreign language because they are clueless and of no help.

I just found it amusing that you have to pay extra to get a special warranty that includes local tech support.

I just found it amusing that you have to pay extra to get a special warranty that includes local tech support.

From what I remember buying that extra extended warranty had nothing to do with getting help from someone in the U.S., but was instead to have someone sent to your home to do the repairs. Then again I could be wrong, or in the last 3 1/2 years Dell could've changed things.

From what I remember buying that extra extended warranty had nothing to do with getting help from someone in the U.S., but was instead to have someone sent to your home to do the repairs. Then again I could be wrong, or in the last 3 1/2 years Dell could've changed things.

Pizard said Dell Offered a special "US tech support" so you don't end up talking to someone in India. That was never an option I knew about. The fact this is a special option is what I find amusing.

Pizard said Dell Offered a special "US tech support" so you don't end up talking to someone in India. That was never an option I knew about. The fact this is a special option is what I find amusing.

You'll really get a laugh when life is found elsewhere in the universe, then they'll outsource to another galaxy. Then there'd be a real language barrier, huh I don't understand you. :lol:

You'll really get a laugh when life is found elsewhere in the universe, then they'll outsource to another galaxy. Then there'd be a real language barrier, huh I don't understand you. :lol:

You have no idea how bad I want this to happen in my life time. I want to live long enough to see the day we officially have contact and it can't be denied to the public. It will be hilarious to see the reaction of the human race when we discover how far down the food chain we really are. It would be a huge embarrassment if some one like baby Bush was the person they had official contact with. I think they would exterminate all of us if that genetic disaster area was the best we had to offer :blink: