What Would Cause This......

Installed Firefox and Thunderbird.

Everytime I shutdown my computer , and reboot I cannot load either one of them...

The files are still in Explorer and desktop...... <_<

DjLizard , RRidgely or Tarun can you help????

Installed Firefox and Thunderbird.

Everytime I shutdown my computer , and reboot I cannot load either one of them...

The files are still in Explorer and desktop...... <_<

DjLizard , RRidgely or Tarun can you help????

Are they listed in the Ctrl Alt Delete?

Are they listed in the Ctrl Alt Delete?

No, not running in the task manager...

I have to reinstall after bootup for firefox to be in Task Manager....

What do you mean you can't run them? Do you get an error message?

Can you do Start, Run..., Firefox?

What do you mean you can't run them? Do you get an error message?

Can you do Start, Run..., Firefox?

I click the desktop shortcut,nothing . I go into Explorer and try to open there and nothing.....No error message or nothing.

First time this computer's ever had Firefox?

Try Start, Run...

firefox.exe -p

also try Start, Run...

firefox.exe -safe-mode

First time this computer's ever had Firefox?

Try Start, Run...

firefox.exe -p

also try Start, Run...

firefox.exe -safe-mode

No , not 1st time firefox on computer.

The run commands did not work -no error message or nothing....

Something must be keeping firefox from loading at start or keeping it in the background DEEP hidden when start up.

Also , when I install firefox and thunderbird again , it installs OK but when I shut down and reboot either program executes.......

Try using the firefox preloader and see if it will load up after a reboot.

http://prdownloads.sourceforge.net/ffprelo...up.exe?download

Try using the firefox preloader and see if it will load up after a reboot.

http://prdownloads.sourceforge.net/ffprelo...up.exe?download

Thanx rridgely , I'll try tomorrow at work. :)

Thanx rridgely , I'll try tomorrow at work. :)

Be sure to give the OS version too. Kinda hard to figure out what's wrong when we dunno what we're working with.

Even if the preloader works we will still have to figure out how to get thunderbird working and whatever that is will probably fix FF too.

Obviously the preloader isn't going to do anything ... the preloader just loads firefox.exe and hides the window (using Win32 API magick) -- it's going to have the same effect - none.

Prepare to lose your profile.

Go find your profile (Start, Run... Application Data, hit OK) - browse to Mozilla>Firefox>Profiles>[whatever].default, and get your bookmarks.html file and copy it somewhere (if they're important to you). You can also copy cookies.txt if you wish. I wouldn't copy much else.

Uninstall Firefox the official way (add/remove programs).

Search your hard drive for the word 'mozilla', and delete everything you find. Do the same for the word 'firefox', and 'phoenix', just in case you used to use a really old build. Trash everything you can find.

Use CCleaner's issues tab repeatedly, until nothing else shows up, just in case there's anything lingering.

Restart the computer.

Reinstall Firefox.

If FF now works, go back to Application Data, etc, etc, and copy your cookies and bookmarks back into your new profile, if necessary.

Obviously the preloader isn't going to do anything ... the preloader just loads firefox.exe and hides the window (using Win32 API magick) -- it's going to have the same effect - none.

Prepare to lose your profile.

Go find your profile (Start, Run... Application Data, hit OK) - browse to Mozilla>Firefox>Profiles>[whatever].default, and get your bookmarks.html file and copy it somewhere (if they're important to you). You can also copy cookies.txt if you wish. I wouldn't copy much else.

Uninstall Firefox the official way (add/remove programs).

Search your hard drive for the word 'mozilla', and delete everything you find. Do the same for the word 'firefox', and 'phoenix', just in case you used to use a really old build. Trash everything you can find.

Use CCleaner's issues tab repeatedly, until nothing else shows up, just in case there's anything lingering.

Restart the computer.

Reinstall Firefox.

If FF now works, go back to Application Data, etc, etc, and copy your cookies and bookmarks back into your new profile, if necessary.

OK , what does saving the profile do anyway? Can I just trash everything related to firefox and thunderbird and do a new download and new install ..Wouldn't this give me new profiles in firefox and wouldn't this be the same as you suggested? Dunno.. <_<

Edited...Ok , now that I thought about this a little more i will trash everything and reinstall .

Then reboot the system .There might have been a malware or something when I executed the install but the system is clean now and I'll try this in the morning.

Be sure to give the OS version too. Kinda hard to figure out what's wrong when we dunno what we're working with.

If you want I will post a HJ log ..if this will help?

If you want I will post a HJ log ..if this will help?

Well, he will know what version of windows you have. :D

Well, he will know what version of windows you have. :D

I thought I posted that in an earlier post....NT 4.0 OS

BTW .. rridgely What does the preloader do anyway?

If you want I will post a HJ log ..if this will help?

Well I know you use 98SE at home, and I think you also have NT 4.0 as well.

Is this on your home or work pc that this problem is occuring?

Well I know you use 98SE at home, and I think you also have NT 4.0 as well.

Si' Muy Bien !!! (yes very good in spanish).The NT4.0 is a workstation at work (the only one with Win NT btw) The 98SE is at home.......the problem is with the NT.

Funny , the IE and OE works OK on the NT ?

What to do to fix your broken profile

firefox preloader keeps FF loaded in the memory, same things as the mozilla quick start or netscape quick start. I figured it might help FF load up, but DJ says no. Oh well It cant hurt though (It makes FF start up a lot faster too).