What Is It With This Junk CC7?!

Damn, this entire interfaces is as lousy as CC7 is!

So it updated WITHOUT MY PERMISSION.

Then it was busy DOING SOMETHING – it didn’t tell me what – when I tried to do a scan.

Then, I got a screen that said DO YOUR FIRST SCAN – and a START SCAN button. And I clicked on the START SCAN button – AND NOTHING HAPPENED. AGAIN AND AGAIN AND AGAIN, I would click and NOTHING WOULD HAPPEN.

I tried restarting my computer twice hoping that might give CC7 a kick in the butt – BUT NOTHING HAPPENED.

So I downloaded this Assistant Program and ran that – and it gave me this: PMLIK – and said to send it to Support so they could help further – BUT IT DID =NOT= TELL ME =HOW= TO SEND THAT TO SUPPORT!

And when I looked on here to find it, there is NO WAY YOU CAN CONTACT THE COMPANY DIRECTLY IF YOU HAVE A PROBLEM.

AND I have multiple problem with CC7 – starting with I DID NOT want to update to this JUNK PROGRAM.

AND, YES, I AM ANGRY AT ALL THIS INCOMPETENT STUPIDITY. :enraged_face: :worried: :skull: :angry:

I have about 8-9 tabs of CC Help pages open in my browser – AND NONE OF THEM ARE OF ANY HELP.

I won’t be renewing my subscription when it expires – I don’t want a trash app on my computer!

**

2 Likes

Are you sure you had disabled automatic updates? It is enabled by default.

This version is complete trash. How can you take the best in the industry and make it the worst? nice job CEO.. the digital cracker barrel

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Hi @frankh,
Please contact our support team via the Contact Us page on our Help Centre using the same email address you used to make your purchase. Once you have clicked Submit, please click the Start Chat button to give details to an agent so we can investigate this further.