v5.74 occasional dmp-files [solved in 5.75]

CCleaner for Windows CCleaner Windows Bug Reporting
1

Hi!

I'm using the portable Win10 x64 free edition of CCleaner v5.74. It occasionally writes a dmp-file to the same folder where the exe resides. I'm unable to reproduce it all the time, it just happens sometimes. Everything seems to work fine though. No crashes or issues at all. What's the reason for this?

2

I can confirm that the new version constantly creates .dmp files. If CCleaner is closed immediately after the cleanup, a .dmp file is almost always created.

Edit: Looks like the bug is already known and will be corrected in the next version.

3

The new (patched) version 5.74.8198 still creates .dmp files. ? Therefore back to version 5.73...

4

Staying at v5.73 for the time being.

5

I don't think this patch was supposed to fix this issue. There'll probably be a next patch in a few days.

6

v5.74 always creates a .dmp file after it is run. Until this is fixed I have added the Option to Include "C:\Program Files\CCleaner\*.dmp". Problem solved (except for the new one).

7

That will work for Custom Clean (but not for Health Check).

Remember to also tick 'Custom files and folders' under the 'Windows' tab of Custom Clean.

TBH I'm running 5.74.8198 and I'm not getting any .dmp files (at least not yet).

8
On 16/11/2020 at 20:51, nukecad said: 
<div class="ipsQuote_contents">
	<p>
		TBH I'm running 5.74.8198 and I'm not getting any .dmp files (at least not yet).
	</p>
</div>

That's the version I have. I'm also on Windows 7 64bit. Maybe there's a difference? The .dmp is created immediately upon closing CCleaner.

9

I was getting dump files almost every time also. Run Win10 and 5.74.8198 64bit.

I run Custom Clean. I just unchecked all the items under Internet Explorer. Haven't seen any more dump files produced.

10
8 minutes ago, CCuser1000 said: 
<div class="ipsQuote_contents">
	<p>
		I was getting dump files almost every time also.  Run Win10 and 5.74.8198 64bit.
	</p>

	<p>
		I run Custom Clean.  I just unchecked all the items under Internet Explorer.  Haven't seen any more dump files produced.
	</p>
</div>

I ran CC about 10 times without getting a dump file. But then I got a dump file. Items still unchecked under Internet Explorer in Custom Clean

11
On 03/12/2020 at 17:04, CCuser1000 said: 
<div class="ipsQuote_contents">
	<p>
		I ran CC about 10 times without getting a dump file.  But then I got a dump file.  Items still unchecked under Internet Explorer in Custom Clean
	</p>
</div>

Run Win10 and CC Portable 5.74.8198 64bit in Custom Clean

Dump file created when CC program is exited.

The dump file doesn't appear in the directory until the CC program window is closed. I do several cleanings and no dump file produced. But when the program is exited, a dump file is created.

12

It is a know bug and they are working on a couple of updates for release this month to fix a few small bugs like this one.

We are told that when released the fix for this one will remove any old .dmp files that may have been created. So you can just ignore them for now.

In the meantime as said above: 

For a temporary work around you can make the .dmp files an 'Include' so that Custom Clean's 'Custom files and folders' will remove them each time you run Custom Clean.


Once the bug has been fixed you will no longer need the include.

image.png

Remember to also tick this:

image.png

13

Yes, the bug seems to be fixed now (v5.75.8238). I had no more .dmp files until now. ?

14
Quote 
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
	<p>
		We are told that when released the fix for this one will remove any old .dmp files that may have been created.
	</p>
</div>

Just to note that the fix hasn't removed the old .dmp files from '...\Program Files\CCleaner\'.

You can delete them yourself in File Explorer if you don't want them hanging around.