v5.69.7865 takes all CPU usage [Fixed in v5.70]

CCleaner for Windows CCleaner Windows Bug Reporting
1

Hey there,

I would like to report a bug within ccleaner's latest version (v5.69.7865).

If I keep ccleaner open as I like to do (so I don't forget to do a cleanup as soon as I am finished with browsing), ccleaner takes all the CPU usage making my PC unusable.

I have a desktop and two laptops. It happens in all of them. Two of my machines are powerful to handle a software such as ccleaner. With previous versions, I did not have this issue.

I am using the free version in windows.

2

Thanks for the report,

This issue has been noted and is already under investigation by the developers. 

It has now been reported with both Free and Pro versions.

It is only happening if you keep the CCleaner window open, or open/minimised to the taskbar.

If you close the CCleaner window then the rising CPU issue does not happen.

At the moment, until the developers can track down the problem and fix it, the best advice is not to leave the CCleaner window open or minimised but to close it after use.

Could you maybe help us gather info and tell us if you have "Run CCleaner when the computer starts" ticked, and/or have Smart Cleaning enabled?

PS. Did you know that CCleaner Pro has the option to automatically clean browsers when you close them?

3

Hi nukecad,

Thanks for your reply. I am aware only happens if you keep ccleaner open.

I do not have enabled any of those options as I don't use them.

Thanks

4

@Alejo2k: If this is the same issue as reported elsewhere, this should be fixed in CCleaner 5.70. Could you try updating and see if that solves the problem for you?