V5.18.xxx Cannot be removed

CCleaner for Windows
1

Greetings from the Great Country of TEXAS,

Have downloaded several copies of CCSetup519.exe and none will install on my laptop. Did get a copy to load on my DeskTop just fine. Even copied that file over to my laptop and it will not even load on here. Have attempted to just overwrite v5.18 and process only gets about 5% or less and STOPS.

Went in to CP/Programs and Features to uninstall v5.18 and it freezes, also from START button to CCleaner selecting Uninstall it freezes, attempted to use C:\Program Files\CCleaner\uninst.exe it also freezes. Cannot uninstall v56.18 so v5.19 will not INSTALL.

Any suggestions? Short of NOT using CCleaner any longer.

2

give it a shot with the PC booted in Safe Mode.

also try the Slim or Portable builds.

3

The slim build (and portable) can be downloaded from here

https://www.piriform.com/ccleaner/builds

Boot into safe mode and uninstall 5.18 from Control Panel first.

4

Make sure ccleaner is fully exited (monitoring too)

5

does CC with monitoring get started in Safe Mode?

6

Pi,

Cannot draw your AVATAR, excuse me please? So many programs that will not run in SM that was not even thought about. Works just fine, at least for my issue. V5.19 installed just fine.

Now to see if I can do things without crashing my system, that does not happen very often.

\

You did solve my problem.

give it a shot with the PC booted in Safe Mode.

also try the Slim or Portable builds.

7

A large Thank YOU to the other posters with some HELP, will save them for the NEXT time. And there will be if I know MYSELF!

8

good to hear you got it sorted.

yeah, heaps of things won't work in Safe Mode - that's the intent really.

it's for debugging, not for everyday use.

before Vista, USB ports wouldn't work in Safe Mode.

some programs won't even uninstall, but eternal thanks to @hazelnut for bringing to my attention a great little program called SafeMSI by Rock Systems & Development that allows that to happen.

glad the forum could help.