Hi all
Never seen a CCleaner crash before, but v5.10.5373 64bit crashes when opened for 1st time after booting about 3 times in 5.
Nothing in event log.
Subsequent opening of CCleaner is ok.
Hi all
Never seen a CCleaner crash before, but v5.10.5373 64bit crashes when opened for 1st time after booting about 3 times in 5.
Nothing in event log.
Subsequent opening of CCleaner is ok.
Antivirus program? Windows Version. Can you recreate the crash consistenty, and if so please present a debug report by running ccleaner with the command-line switch /debug
For more information
http://www.piriform.com/docs/ccleaner/troubleshooting/running-ccleaner-in-debug-mode
Please post the resulting log (again only one showing the crash, others would be useless)
While there have been a rash of similar threads, i'm hesitant to link you to them as, in my opinion, these crashes may be unrelated.
blarty see this other thread to see if you think your crash is related to it
blarty see this other thread to see if you think your crash is related to it
Hi hazelnut
Yes - you are correct - I have 3 dump files in my foler.
It does not crash every time. Not to worry - sure it will be fixed at some point.
Cheers
BF
CClearner Free, v5.10.5373, crashes consistently on first execution, and then starts normally on second execution. I am running Windows 10 Pro 32-Bit. Norton Security 2015 is the antivirus app. Tried new download and install to no avail. The PC is running an AMD Processor.
Same here, crashes on first start up, then works fine after second launch in windows 7 64 bits. Running on an I5 4690k. Avast free (last version)
I have same problem. Use on Windows 10 Pro (64 bits). No 3rd-party antivirus. Windows Defender.
Should I use former version instend of latest version?
The developers are aware of the issue, and a new version in eminent (likely in the next few days) so a fix may be in the works (though I have no inside information past educated guessing).
Edit:
Lol. I guess I'm a little late on that, new release was today. Can everyone try 5.11 and report back
The developers are aware of the issue, and a new version in eminent (likely in the next few days) so a fix may be in the works (though I have no inside information past educated guessing).
Edit:
Lol. I guess I'm a little late on that, new release was today. Can everyone try 5.11 and report back
Thank you. I'll try for 2 or 3 day and I'll tell you.
I've tried 5.11 many time. Never crashed. It work fine.
I've tried 5.11 many time. Never crashed. It work fine.
Awesome, thanks for reporting back
I've tried 5.11 many time. Never crashed. It work fine.
Me too - I was getting the problem on CCleaner Free, v5.10.5373, Win 7 Pro 64Bit.
Crashed first time after reboot as per post #5
Now had 5.11.5408 for 3 days - not crashed once - good fix - thank you