v3.05.1408 - Uninstall Stopped Working

CCleaner for Windows CCleaner Windows Bug Reporting
1

Installed CCleaner v3.05.1408 earlier today on my PC running Windows XP Media Center Edition.

Attempted to run Uninstall for "X-Ray My PC" application. The Uninstall appeared to be working OK with time remaining counting down to 1 second remaining. The time remaining never went to 0 and the Uninstall never finished. I had to use TaskManager to kill the Windows Update application that was doing the Uninstall.

X-Ray My PC is no longer listed on the Add/Remove Programs window but Folders, DLL's, exe's & OCX's all still exist at C:\Program Files\XrayMyPC\XRayMyPCSystemScanner. The shortcut on my desktop for XRayMyPC points to "C:\Program Files\XrayMyPC\XRayMyPCSystemScanner\" but the program doesn't run when the shortcut is clicked. An error msg "This action is valid only for products currently installed" is displayed in a popup with the title Problem with Shortcut. However, if I go to the XRayMyPCSystemScanner folder and double click on Xraymypc.exe, then the program starts up ok, but doesn't run properly.

2

CCleanner merely triggers Windows add/remove programs.

Perhaps the application you tried to uninstall has uninstall issues. Check out their forums if they have one.

I am unclear as to what you mean when you mention the fact that Windows Updates was involved in the uninstall.

3

He probably means Windows Installer was involved. And from my experience CCleaner does have issues with Windows Installer packages because Windows Installer will often state CCleaner must be closed in order to continue!