USB Drive Causing Crash

Recuva Recuva Bug Reporting
1

Firstly can I just say that it's quite annoying to have to subscribe to a forum in order to submit a bug.

Secondly - I also want to say what a brilliant application this is!

Thirdly - My bug report. Whenever I scan my USB Hard Drive (Western Digital MyBook 500GB) Recuva always crashes at the end. Here is the information from Windows Vista Problems and Solutions Centre:

Product

Recuva

Problem

Stopped working

Date

12/03/2007 18:02

Status

Report Sent

Problem signature

Problem Event Name: APPCRASH

Application Name: recuva.exe

Application Version: 1.1.0.32

Application Timestamp: 45d5e4e3

Fault Module Name: recuva.exe

Fault Module Version: 1.1.0.32

Fault Module Timestamp: 45d5e4e3

Exception Code: c0000005

Exception Offset: 00014c1f

OS Version: 6.0.6000.2.0.0.256.1

Locale ID: 2057

Additional Information 1: cd44

Additional Information 2: ff134749c2b4f07ed47ec90986d4dc77

Additional Information 3: 1940

Additional Information 4: b4c23f0945062894cf410144398e0892

Regards,

- Mark

2

Just noticed a new version of Recuva... so scanned the USB Drive again. No crash this time however I get the message "Failed to reserve memory" in the status bar at the bottom of the application.

- Mark

3

See if recuva has created an error log : Error Logging

Then post that here for MrRon as well.

4
See if recuva has created an error log : Error Logging

Then post that here for MrRon as well.

I am receiving the same Failed to reserve memory error... here is the log file:

Recuva v37

===========

System Info: MS Windows XP SP2, AMD Athlon 64 X2 Dual Core Processor 4600+, 2.0GB RAM, Radeon X1900 Series

DRIVEDESC FSys:1, BytsPSect:512, SectPClust:8, BytsPClust:4096, FRSize:1024, ClustCnt:78142160, MFTClustNo:0, MFTMirClustNo:786432

[5:12:14] ErrorNo: 8 OtherInfo: Error No:536870920 ErrorInfo:Failed to reserve memory.

[5:12:21] ErrorNo: 8 OtherInfo: Error No:536870920 ErrorInfo:Failed to reserve memory.

[5:12:34] ErrorNo: 8 OtherInfo:cundelete_ntfssearch3 Error No:536870920 ErrorInfo:Failed to reserve memory.

[5:12:35] ErrorNo: 8 OtherInfo:cundelete_ntfssearch3 Error No:536870920 ErrorInfo:Failed to reserve memory.

[5:12:35] ErrorNo: 8 OtherInfo:cundelete_ntfssearch3 Error No:536870920 ErrorInfo:Failed to reserve memory.

[5:12:37] ErrorNo: 8 OtherInfo:cundelete_ntfssearch3 Error No:536870920 ErrorInfo:Failed to reserve memory.

[5:12:41] ErrorNo: 0 OtherInfo:cundelete_recdrv2 Error No:536870916 ErrorInfo:Failed to read boot sector.

[5:12:48] ErrorNo: 0 OtherInfo:cundelete_recdrv2 Error No:536870916 ErrorInfo:Failed to read boot sector.

[5:12:52] ErrorNo: 0 OtherInfo:cundelete_recdrv2 Error No:536870916 ErrorInfo:Failed to read boot sector.

5

As requested:

Recuva v37

===========

System Info: MS Windows Vista , Intel Pentium 4 CPU 3.40GHz, 1.0GB RAM, NVIDIA GeForce Go 6800

DRIVEDESC FSys:1, BytsPSect:512, SectPClust:1, BytsPClust:512, FRSize:1024, ClustCnt:976768001, MFTClustNo:0, MFTMirClustNo:9184200

[18:20:37] ErrorNo: 87 OtherInfo: Error No:536870920 ErrorInfo:Failed to reserve memory.

6

It's annoying to have to subsribe ?? Get real pal. You are running Freeware !!! One of the reasons for having to subscribe is because Anonymous postings can be anything !!! Have you ever been in a Forum and seen porno posted ??

Sign up and Love It !!