My existing license expired on May 22 (53 days remaining).
I purchased 1-year license (cleverbridge reference number:[REFERENCE NUMBER REDACTED]). When I entered the validation code it ignored the 53 remaining days: my expiration date is now March 20 (365 days remaining).
How do I get the 53 days I had added onto my account?
[SCREENSHOTS CONTAINING PERSONAL INFORMATION REMOVED]