Unable to install

Defraggler
1

XP Sp3.

Long time user. Prompted to upgrade to V2.8

Constant error message. 'Installation Aborted'

Reverted to V2.6.....same problem, failure to install.

Att: Screen shot:

Thanks

Illya

post-58188-0-14649700-1323541156_thumb.jpg

2

Is drive E; accesable? Do you have necessary permissions?

3

Did you remember to close Defraggler before running the updater?

4

Thanks for replies...(sorry - did not receive topic reply notifications)

Signed on as ADMIN. - Check

Stlll unable to install.

Error Msg:

defragglershell.dll.new

5

I think I know the problem but maybe not the best way to solve it.

It seems that last month Piriform updated the "defragglershell.dll" from v 2.7.0.346 to v 2.8.0.373, and for some reason it's causing your install to glitch. Maybe because your install isn't in the default C:\ directory.

The renaming is part of the replacement process, and it isn't working as it should for you.

Until someone offers a better solution, can I suggest you look in Defragglers folder for the "defragglershell.dll", or even a defragglershell.dll.old", and delete either or both.

Then try installing Defraggler again.

Or, you could uninstall Defraggler completely and make sure the install folder is actually empty, and then do a fresh install.

If you have settings you want to retain, then use the "Save settings to INI file" option and copy the Defraggler.ini file to a safe location, and then back again after the new install.

"Settings\Options\Advanced"

Hope that helps.

EDIT: Welcome to the forum by the way Illya.

6

Hi Dennis

Thx for reply and the welcome note.

I found V2.07 on my machine, so I am just going to use that for now.

Cheers

Illya

7

Thanks for replies...(sorry - did not receive topic reply notifications)

Very close to the top of this page is a big black button "Reply to this Topic"

Do not click that but the very faint button "Follow this Topic" and you should get future notifications (subject to having specified your email address in your profile)