First of all, I want to say that CCleaner is a great application. Big thanks to its devs.
A few weeks ago I visited tinychat.com. I logged in as a guest, typing in some random nickname. Since then, I have used CCleaner to clean my Windows a few dozen times. I have almost all boxes checked in the settings. I also use Wise Care 365. Both applications are up to date.
Today I have also went to tinychat.com. To my surprise, my nickname was still there!
Can you tell me why is that and how to fix it, please?
I feel I must add here that as you state you also have another cleaner installed on your machine, it will be virtually impossible to know what cleaner is doing what.
Yes, I have written before: I turned off and on my PC dozens of time.
And I assume you are using CCleaner v4.01.4093 (25 Apr 2013)..?
Yes, I have written before: I always use the latest stable software.
I feel I must add here that as you state you also have another cleaner installed on your machine, it will be virtually impossible to know what cleaner is doing what.
paecudra, nodles asked if you had closed your BROWSER (Chrome) completely before cleaning, not if you had completely closed down your PC. You need to check in taskmanager to see if all instances of Chrome are closed.
You say in your first post that you visited tinychat as a guest a few weeks ago. You then said that you had used both ccleaner and another cleaner, this does not make the fact that your tinychat nickname is still there a bug.
paecudra, nodles asked if you had closed your BROWSER (Chrome) completely before cleaning, not if you had completely closed down your PC. You need to check in taskmanager to see if all instances of Chrome are closed.
I don't have Chrome in my startup list, so I'm pretty sure it was closed after I turned on my PC.
if broken post the log from the ccleaner folder to this thread
and screenshots of the broken site compared to the working site
I totally misread the issue
Ax I read it your issue is you expect ccleaner to remove filled out forms and non-remembered (in chrome's password vault) password/usernames.
Is that correct?
Note that it has been reported that ccleaner does not currently by default handle Chrome Flash Cookies. There is a stop gap entry in the public winapp2 template, so if tinychat uses flash cookies, as many sites do, it may solve your issue.
Me too - but mine persists for many weeks before my ISP swaps us around.
And my ISP restarts my connection every 24 hours. If this was not the case, I'd have told this.
You have NOT said anything which tells me that your computer told tinychat the nickname you previously used.
I have no idea what you mean.
,It should include the version of Windows in use.
I use Windows 7.
You were not using the latest version before you updated,
I can't use the software that was not yet released.
and your answer will also be false in a few weeks when a later version is issued,
Did I really have to write "I use the latest stable software at the time I'm writing this"?
and how do we know how you deem a version to be stable.
I hope you're joking.
Ax I read it your issue is you expect ccleaner to remove filled out forms and non-remembered (in chrome's password vault) password/usernames.
Is that correct?
Yes! I want CCleaner to clean Chrome completely, leaving only bookmarks and general settings.
Note that it has been reported that ccleaner does not currently by default handle Chrome Flash Cookies. There is a stop gap entry in the public winapp2 template, so if tinychat uses flash cookies, as many sites do, it may solve your issue.
Thank you for this information. Can we expect CCleaner to remove Chrome Flash cookies anytime soon?
Alan is, a bit, derailing actual help however he is correct. Please just swallow the argument and state the chrome version, by number as the bugfixers will need it.
As far as when flash cookies will be covered in chrome I have no more information than can be found on public forum, I'm just a user like yourself and have no personal ties to the development team.
I turned on my second PC, with Win XP installed. I opened Chrome 26.0.1410.64 m, went to tinychat.com, logged in as a guest with some nick. Closed Chrome, waited a few minutes, cleaned the PC with CCleaner and Wise Care 365. I open Chrome, go to tinychat.com and my nick is gone!
cleaned the PC with CCleaner and Wise Care 365. I open Chrome, go to tinychat.com and my nick is gone!
Why?
You can't actually expect anyone on this forum to be able to help you since you're also using another cleaning program at the same time you're using CCleaner, so who would know which is causing you the issue.
You seriously need to narrow things down therefore I suggest if you want help only use CCleaner for a few days and try to repeat the problem you're having, otherwise your plea for help won't help you at all and is wasting the time of those attempting to help you.
You guys think that Wise Care might recover things removed by CCleaner?
I know nothing about Wise Care other than you use it to do stuff on your P.C. and no one here is suggestion that it is anything but a file/registry deleter.
On that basis this particular guy thinks you have totally misunderstood Wise Care's capability.
Wise Care, like ALL system cleanup utilities, including CCleaner itself,
has the capability of misjudging which Windows files are required for certain operations that you expect to be performed.
It is quite possible that Wise Care sees no need for Piriform Registry keys.
It is quite possible that Wise Care sees no need for certain Windows files that are needed for Windows to completely execute the instructions issued by CCleaner.
Wise Care may be less adventurous in its cleaning of XP than it is with Windows 7 and as a result CCleaner is able to do its job.
At the end of the day the only solution might be to totally reinstall Windows 7 and exclude the installation or use of Wise Care.