The newly installed cc 4.16.4763 crashed!

Hi there,

new here, yet, I have been usin' your cc for years.

Well, this morning I tried to clean unwanted traces and other pups like this stubborn one in system, then I met an exception error; then I d/led the new version, overinstalled the old one. And then, I saw the similar error below:

post-70211-0-65389300-1408146080_thumb.jpg

BTW, where to find the software log for further research?

tia!

BTW, where to find the software log for further research? tia!
Please run debugging as described in the sticky topic at the top of the bugs board (where you posted this thread)When the crash occurs attached the log to this thread