I am unable to contact support via the support ticket or the non functioning “premium” support chat. Also the reset password link doesn’t work so making a new account to make this post. Trying to get a refund under the 30 day money back guarantee. What’s going on here?
Hi @Zizy,
Please contact our support team via the Contact Us page on our Help Centre using the same email address you used to make your purchase. Once you have clicked Submit, please click the Start Chat button to give details to an agent so we can investigate this further.
Yes, I tried this and waited for hours with no response.
I have sent you a DM for more details so I can investigate this further.