CC v3.26.1888
Vista 32bit
During cleaning, CC reaches about 42% on Wipe MFT Free Space then sticks at that level. If I leave it for several hours it might reach 100% then go on to Wipe Free Space. Any ideas?
How much free space do you have? How large is your drive?
You could also try the latest version of CCleaner which is 3.27.1900 at the moment.
The drive is 266GB
I have tried the latest update but nothing seems to have changed.
The green strip at the top of the page shows 98% and the Wipe MFT Free Space still sticks eg at 42%. I have noticed the MFT % indicator to flicker eg it may reach 28% then change back to 15% then immediately back to 28% again.
Is it HDD or SSD?
HDD
Does anyone else have this problem or am I the only one?
Please run debug mode and attach the log to this thread.
Do you have anything in the windows event log that may give us some help here?
is this a secondary drive or your system one
Hi
I'v tried to run the debug mode but without success. When I run "C:\Program Files\CCleaner\CCleaner.exe" /debug I get the normal CCleaner screen with a box saying "No update available". There is no mention of debug on the screen. The drive is the normal system drive.
there will be no mention of debug
it will check for updates
run ccleaner let it freeze
crash ccleaner (kill process via task manager)
post created log to this thread
hope that helps
Attached is a redacted version of the debug log. Ccleaner ran for about an hour and had reached Wipe MFT Free Space (43%). Hope I have not redacted something useful. Thanks for your interest Nergal
Attachment removed.
I have this problem too. Stops at 35% and the amount of time it says itll take keeps going up. Stopping it won't hurt anything will it?
give it a chance to finish normally, if you can.
also, upgrade your old version and see if that helps.
Starting a new thread helps too. There's not much from almost five years ago that's relevant now.
That looks like a very old version (5.27, released February 2017).