Stuck at analyzing storage

for some reason my phone seems to constantly get stuck at analyzing storage, i tried restarting it, resetting the app, not sure how to get it to work

Does anyone know why??

I am having the same problem on my brand new Samsung Galaxy Note 10+. CCleaner worked fine on my old Samsung Galaxy SIII. Despite numerous and various attempts to fix this problem I cannot get it to work. Does someone have a solution to this problem? I would love to hear from someone at Piriform as to their insight on this problem.

Having same issue on Moto E5+, Android 8.0. it's as plain clean android installed as you can get.

Analyze also doesn't seem to run in the background either.

, see ❄️Same problem on Moto Z2 Play. Will not complete storage scan.