Speccy is listing "Kaspersky Internet Security" as enabled Antivirus program

Hello!

I've uninstalled Kaspersky Internet Security half a year ago, but Speccy is still listing it under the Antivirus section as well as the Firewall (Display name). It is also saying that it is enabled and that the Virus Signature Database is up to date.

So far I've tried using Revo Uninstaller Pro as well as kavremover, but to no success. Speccy continues listing it as an Antivirus program installed on my computer.

image.png.1e840ff7d3e08807d160f8b646dacd4b.png

How can I fix this?

Thanks,


Maxim

@MaximTV

If you open Windows Taskmanager and click on the Details tab along the top of the window, does it show Kaspersky listed anywhere?

Open Windows Security Centre shield by clicking on it in your taskbar, and then click on Virus and Treat Protection. Who does it say is in charge?

Hello @hazelnut,

14 minutes ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		If you open Windows Taskmanager and click on the <strong>Details</strong> tab along the top of the window, does it show  Kaspersky listed anywhere?
	</p>
</div>

Unfortunately not.

14 minutes ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		Open Windows Security Centre  shield by clicking on it in your taskbar, and then click on Virus and Treat Protection. Who does it say is in charge?
	</p>
</div>

Antivirus: Microsoft Defender Antivirus (activated), Malwarebytes (deactivated)

Firewall: Microsoft-Firewall

You could always try again running the latest KAV remover here (10th Feb)

https://support.kaspersky.com/common/uninstall/1464

Also look in the registry as shown here (carefully !!)

https://www.technipages.com/how-do-i-completely-remove-kaspersky-from-pc

Hey again @hazelnut,

42 minutes ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		You could always try again running the latest KAV remover here (10th Feb)
	</p>

	<p>
		<a href="https://support.kaspersky.com/common/uninstall/1464" rel="external nofollow">https://support.kaspersky.com/common/uninstall/1464</a>
	</p>
</div>

I have already tried that several times in the past few days.

43 minutes ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		Also look in the registry as shown here (carefully !!)
	</p>

	<p>
		<a href="https://www.technipages.com/how-do-i-completely-remove-kaspersky-from-pc" rel="external nofollow">https://www.technipages.com/how-do-i-completely-remove-kaspersky-from-pc</a>
	</p>
</div>

HKEY_CURRENT_USER\Software\KasperskyLab does not exist in my registry :/

@MaximTV

What about under HKEY_LOCAL _MACHINE /Software?

Something KAV related exists on your machine that Speccy sees. I'm sure you looked under all the appdata stuff?

There is a bit from kasper in your system, but ... perhaps a folder, file or a registry entry

34 minutes ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		What about under HKEY_LOCAL _MACHINE /Software?
	</p>
</div>

Nothing related to Kaspersky either.

35 minutes ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		Something KAV related exists on your machine that Speccy sees. I'm sure you looked under all the appdata stuff?
	</p>
</div>

Yep, no results.

12 minutes ago, trium said:
<div class="ipsQuote_contents">
	<p>
		There is a bit from kasper in your system, but ... perhaps a folder, file or a registry entry
	</p>
</div>

I've just backed up my registry and then searched for "Kaspersky". A few results actually came up, which I've now deleted. Will restart my PC later and will then check if anything changed in Speccy.

Thanks for all the help so far!

Hey @hazelnut and @trium,

I've now restarted my PC to check. Unfortunately, nothing has changed. Speccy still lists Kaspersky Internet Security.

image.png.366a8dc1f79a475444f967d84036b56a.png

There are no more registry entries containing the term "Kaspersky". Searching the C: Disk also returns no relevant results.

image.thumb.png.a09ecb2e749a339b7fc7b3c0a75a3d34.png

Is there anything else I can try? Thanks <span class="ipsEmoji">?</span></p>

So running CCleaner registry Cleaner shows no results left for Kaspersky ?

No folder in Program Files or Program Files(86) or ProgramData ?

Any other users on the machine?

Was the machine already on Win 10 when you installed Kaspersky ?

Perhaps use Everything from VoidTools which would show any Kaspersky files left over.

https://www.voidtools.com

@hazelnut

1 hour ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		So running CCleaner registry Cleaner shows no results left for Kaspersky ?
	</p>
</div>

Yep.

1 hour ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		No folder in Program Files or Program Files(86) or ProgramData ?
	</p>
</div>

Yep.

1 hour ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		Any other users on the machine?
	</p>
</div>

No, I'm the only user.

1 hour ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		Was the machine already on Win 10 when you installed Kaspersky ?
	</p>
</div>

Yes.

1 hour ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		Perhaps use Everything from VoidTools which would show any Kaspersky files left over.
	</p>

	<p>
		<a href="https://www.voidtools.com" rel="external nofollow">https://www.voidtools.com</a>
	</p>
</div>

Looks like there aren't any leftovers...

image.thumb.png.c6b2dc6a42c8a8c93360c7b911356945.png

Clutching at straws ..

https://support.cloudradial.com/hc/en-us/articles/360049084271-Removing-Old-Antivirus-Listings-from-Security-Center

@hazelnut That did the trick, at least for the Antivirus section. After following the steps in the article you linked, it disappeared from the Antivirus section in Speccy.

image.thumb.png.fcf0925f818eaa708da218bda53ed943.png

Not sure why Speccy said it was up to date when the timestamp was 14 Aug 2021.

But it still says Kaspersky Internet Security in the Firewall section. Is there any way to remove this?

image.png.9148c35cd8bbd5ce39f3f5b88e9be16b.png

Thanks :)

Thank goodness for that, my brain was becoming fried :lol:

You never gave up and it paid off :)

@MaximTV

As regards the Firewall bit, I haven't had time to look around but perhaps this may help (cannot do any harm anyway I don't think)

https://www.digitalcitizen.life/restore-windows-firewall-defaults/

Or this

https://www.tenforums.com/tutorials/165764-how-reset-windows-security-app-windows-10-a.html

I understand you are having a problem posting at the moment on the forum.

Have a look here in the Firewall bit... what does it say?

https://www.tenforums.com/tutorials/113091-view-security-providers-windows-security-app-windows-10-a.html

@hazelnut

48 minutes ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		I understand you are having a problem posting at the moment on the forum.
	</p>
</div>

Seems to be working again, at least for the moment.

48 minutes ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		Have a look here in the Firewall bit... what does it say?
	</p>

	<p>
		 <a href="https://www.tenforums.com/tutorials/113091-view-security-providers-windows-security-app-windows-10-a.html" rel="external nofollow">https://www.tenforums.com/tutorials/113091-view-security-providers-windows-security-app-windows-10-a.html</a>
	</p>
</div>

Just checked. There's no mention of Kaspersky there.

image.png.62ec1a33cdca77913f7bd0d4f4817088.png

@MaximTV

Have a quick look in Settings..Network and Internet....Status (on left side of page)...Change Adapter options.

If you then right-click on your connection and select properties, nothing Kasper is listed there is it? (scroll down list if need be)

@hazelnut

38 minutes ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		Have a quick look in Settings..Network and Internet....Status (on left side of page)...Change Adapter options.
	</p>

	<p>
		If you then right-click on your connection and select properties, nothing Kasper is listed there is it?
	</p>
</div>

Nope, not seeing anything about Kaspersky there.

@MaximTV

Just checking that you have done a full Restart of your machine today (not shutdown) since doing some of the things above.