I upgraded from free to Pro with the Black Friday sale. I have not received an upgrade email with activation code.
Bumped for staff atention.
Still no help. I will have to contact CC company to reverse the payment.
The contact form for CCleaner support can be found here: CCleaner Support Community
If you use that form you will be given a ticket number - make a note of it.
You will then get an automated email reply with some general information (which will probably not interest you).
Your support ticket is now in the queue to get to a person.
You can also email support@ccleaner.com
Support are being very, very, (often you can add another very) slow to reply these days - even more so if you haven’t yet purchased a licence so haven’t paid for support.
I had contacted support days ago. All I wanted was the activation code for my purchase. That does not seem like a hard request.