How do I stop CCleaner from closing Windows Photo Viewer when I run it?
Note: I open large TIFF images in Windows Photo Viewer and I think it's trying to clean out the ram, but it doesn't realize I have 12gb of ram and the images maybe only take up a few hundred mb.
Ccleaner doesn't clear RAM
Ccleaner doesn't clear RAM
This doesn't have anything to do with the question - it's just flat out closes any photo that's open every time I run ccleaner. even if it's just 1 jpeg.
OK lets have some more info here.
What operating system are you using?
What build of CCleaner?
Do you have monitoring turned on?
Are you cleaning the registry?
Can you give a sort of timeline of what you do so we can get a better idea, for example.... ''I open a TIFF I have on my machine and run CCleaner while I have the photo open (I hope not )''
can i make a comment?
-> ms photo viewer isnt in the cleaning-list...
perhaps only important in this case
-> thumbnail-cache
and
-> recent documents
= ccleaner doesnt close ms photo viewer while cleaning
or im going wrong?
OK lets have some more info here.
What operating system are you using?
What build of CCleaner?
Do you have monitoring turned on?
Are you cleaning the registry?
Can you give a sort of timeline of what you do so we can get a better idea, for example.... ''I open a TIFF I have on my machine and run CCleaner while I have the photo open (I hope not
)''
OS: Windows 7 64
Build: 5.27.5976
Active Monitoring is on (system monitoring is off)
I clean the registry periodically but that doesn't cause the Windows Photo Viewer to close. It's actually under the process dllhost.exe (COM Surragate). Could it maybe be closing it [in order to] clean the thumbnail cache? I tried unchecking everything under "System" on the Cleaner > Windows tab and also in "Multimedia" in the Applications tab.
It seems to me more likely to do it if there are more files / applications open but sometimes it's random.
PS: I'm a Photoshop user that has images that are up to 1 GB
can i make a comment?
-> ms photo viewer isnt in the cleaning-list...
perhaps only important in this case
-> thumbnail-cache
and
-> recent documents
= ccleaner doesnt close ms photo viewer while cleaning
or im going wrong?
"Recent documents" was a good idea but it didn't work either. I unchecked it and ran CCleaner with a few TIFFs open and they didn't close, but then I opened one that was about 100 MB 10 times (so it was a GB of data ) and it closed them all. I put more info in my other comment.
any reason not to update to the latest version of CC and see if it still happens?
any reason not to update to the latest version of CC and see if it still happens?
Thanks. Ok it gets even more confusing:
- Installed latest version: Didn't work
- Unchecked "Windows > Windows Explorer > Thumbnail Cache": Worked
- Rechecked "Windows > Windows Explorer > Thumbnail Cache": Still worked
- Waited 10 minutes and opened Firefox: Didn't work again.
I could screen capture it with a video showing what steps I take and post it as a link if that would help. Please let me know if you need any more info about my computer or what I am doing. Thanks.
Does this still happen if you uncheck all options under Windows Explorer? I ask because I read somewhere that Windows Photo Viewer doesn't actually have its own executable file. It's more of an extension of Windows Explorer and uses 'explorer.exe' as it's executable, it's a DLL file so it most likely uses 'dllhost.exe' as well.