Request for urgent update – Case IDs 23787711 and 23793599

Dear Support Team, I kindly ask for an urgent update regarding my support cases 23787711 and 23793599, related to an incorrect email address assigned to my CCleaner Pro license.

Despite previous correspondence and providing all required details, I have not received any concrete response or resolution. This issue is important to me, as it prevents me from using the product I paid for.

Please let me know the current status of my cases and when I can expect a resolution. I appreciate your prompt and effective assistance.

Hi @Marekg187,
I can see from our records your support request 23793599 was followed up with by an agent on 11 October advising you of the update to the email address on your account.
Please let me know if this was not resolved to your satisfaction?