I have sent to support a request for refund and i have not even got a first response from them acknowledging my request. The fact that their customers are being told that support is slow is not an excuse for this kind of service. I sent all the information that they needed to refund my money. This is ridiculous to say the least. Please bump this up to the staff for a quick resolution for me. Thanks.
Gelomare
george@georgel-williams.net