Renewed with Payment and Cancelled via Email

[Brownmic]

I just renewed my subscription this evening and hours later I received an email that it was cancelled - why?

Does anyone have a phone number for CCleaner?

Regards,

Mike

[Nergal]

As my other moderators says

@nukecad

All customers can now access a ‘Live Chat’ support service.
To start raise a support ticket by using this: Contact Form.
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
Below that is the button to go straight into the ‘Live Chat’ where a virtual assistant will try to help you. If the AI can’t help then you will be passed to a real person.