Registry problems after running CCleaner!

CCleaner for Windows
1

Help!

After running CCleaner registry "Scan for issues" I have a lot of programs that won't run and install!

I made a back-up first when prompted and since try'd to re-install the registry file back but no luck all the programs that don't work come up with the same error "XXXXX has encounterd a problem and needs to close". I am a wedding photographer and I need to Calibrate my Monitor fast! I use ColorNavigator. I also have issues with Adobe photoshop plugins that crash as well.

Any help would be very kind

Rodney :(

2

Hi Rodney, and welcome to Piriform.

You say you made a backup but had no luck with it. Do you mean nothing changed after merging the backup back into the registry, or did you have no luck with the merging back bit?

If you can't merge it, right click on the reg file and select "properties", and it should say "Opens With ...Registry Editor".

If that's not the case, then select "Change", and in the window which appears, select "Registry Editor". You can then double click it, or right click and "Merge".

If you have merged it back OK, have you tried a System Restore? "Start\All Programs\PC Help And Tools\System Restore".

Select any date before this problem happened.

Hope that helps, but post back if it doesn't.

3
Hi Rodney, and welcome to Piriform.

You say you made a backup but had no luck with it. Do you mean nothing changed after merging the backup back into the registry, or did you have no luck with the merging back bit?

If you can't merge it, right click on the reg file and select "properties", and it should say "Opens With ...Registry Editor".

If that's not the case, then select "Change", and in the window which appears, select "Registry Editor". You can then double click it, or right click and "Merge".

If you have merged it back OK, have you tried a System Restore? "Start\All Programs\PC Help And Tools\System Restore".

Select any date before this problem happened.

Hope that helps, but post back if it doesn't.

Hi DennisD

Had no problems merging the backup into the registry but all my problems are still there! System restore not working all the time only on selected dates then I need to start windows in safe mode to do that! :(

4

If the backup merged correctly, and you still have the problem, it may be coincidental that it happened at the time you ran CCleaner.

Try running "CheckDisk" for errors, and see what that brings up.

1. Open My Computer.

2. Right click your C: drive and select 'Properties'

3. Next click 'Tools' and under 'Error checking' click 'Check Now...'

4. In 'Check disk options' select 'Automatically fix file system errors'

5. Click Start

You could also check the "Event Viewer" to see if that will give any clues to what's happening when a program crashes like that.

Right click My Computer, select "Manage", and select "Event Viewer".

Another possibility is the presence of Malware. Have you carried out any scans recently?

You could try following the instructions at this link, to get expert help from our Spyware Hell section.

http://forum.piriform.com/index.php?showtopic=20120

Try to think if you've done anything else recently, like installing a new program, or drivers etc, or any other problems you've had recently.

Post back with what you find Rodney.

5
If the backup merged correctly, and you still have the problem, it may be coincidental that it happened at the time you ran CCleaner.

Try running "CheckDisk" for errors, and see what that brings up.

1. Open My Computer.

2. Right click your C: drive and select 'Properties'

3. Next click 'Tools' and under 'Error checking' click 'Check Now...'

4. In 'Check disk options' select 'Automatically fix file system errors'

5. Click Start

You could also check the "Event Viewer" to see if that will give any clues to what's happening when a program crashes like that.

Right click My Computer, select "Manage", and select "Event Viewer".

Another possibility is the presence of Malware. Have you carried out any scans recently?

You could try following the instructions at this link, to get expert help from our Spyware Hell section.

http://forum.piriform.com/index.php?showtopic=20120

Try to think if you've done anything else recently, like installing a new program, or drivers etc, or any other problems you've had recently.

Post back with what you find Rodney.

Hi DennisD

Once again thank you for your time, when I look at event viewer application page I'm getting a ".NET Runtime 2.0 Error" for my ColorNavigator software.

It's all a bit over my head, Microsoft support center has no additional information about this error!

I think I might just get someone in who knows about this sort of thing.

Many thanks

Rodney

6

NET Framework is a programming platform which some Programs need to run, and it sounds like NET Framework 2.0 could be the culprit here, and you probably need to remove and reinstall it.

If you're happier getting someone in to do this Rodney, then go with your instinct, but it isn't too difficult a process to carry out. If you decide to do it yourself, then follow these instruction.

1: Download and install "Windows Installer Cleanup Utility". (This is a small utility, and a tool worth having)

2: Go to "Add\Remove Programs", and scroll down until you see .NET Framework 2.0, and select "Remove".

3: If you have a problem doing that, then run the "Windows Installer Cleanup Utility", and in the list of programs select .NET Framework 2.0, and "Remove". Yours may show just NET Framework 2.0 without the Service Pack.

9deb227f986d.jpg

4: If it uninstalls OK, run the Cleanup Utility anyway, if NET 2.0 is still listed, select "Remove".

5: Download .NET Framework 2.0 to your desktop from this link:

http://www.microsoft.com/downloads/details...;displaylang=en

6: Once downloaded, install it.

7: Run Windows Update.

What I would say is if you are more comfortable getting someone to fix it for you, than go with your instinct as your pc is part of your business, but if you decide to give it a go, it isn't too difficult a process.

Hope that helps.

7
NET Framework is a programming platform which some Programs need to run, and it sounds like NET Framework 2.0 could be the culprit here, and you probably need to remove and reinstall it.

If you're happier getting someone in to do this Rodney, then go with your instinct, but it isn't too difficult a process to carry out. If you decide to do it yourself, then follow these instruction.

1: Download and install "Windows Install Cleanup Utility". (This is a small utility, and a tool worth having)

2: Go to "Add\Remove Programs", and scroll down until you see .NET Framework 2.0, and select "Remove".

3: If you have a problem doing that, then run the "Windows Install Cleanup Utility", and in the list of programs select .NET Framework 2.0, and "Remove". Yours may show just NET Framework 2.0 without the Service Pack.

9deb227f986d.jpg

4: If it uninstalls OK, run the Cleanup Utility anyway, if NET 2.0 is still listed, select "Remove".

5: Download .NET Framework 2.0 to your desktop from this link:

http://www.microsoft.com/downloads/details...;displaylang=en

6: Once downloaded, install it.

7: Run Windows Update.

What I would say is if you are more comfortable getting someone to fix it for you, than go with your instinct as your pc is part of your business, but if you decide to give it a go, it isn't too difficult a process.

Hope that helps.

Hi DenisD

Thank you for that I will give it a go some time over the weekend and will let you know.

Once again Many Thanks

rodney

8

NET Framework is a swine.

You MAY have to install Windows XP Service Pack 3.

On XP with SP2, Windows Update installed a security patch, again and again and again.

I had to tell Update not to remind me.

The only solution was supposed to be to un-install and re-install.

I was on the phone with Micro-soft technical advisers several times using various techniques.

Every attempt met with failure, but no explanation or relevant error log.

Their final solution was to re-install Windows;

But Windows was supplied pre-installed without an installation disk, and they refused to give me one.

So I was stuck with a missing security patch.

Fortunately ESET and COMODO kept out any malware.

I found I could totally install NET Framework by use of

http://blogs.msdn.com/astebner/archive/200.../30/611355.aspx

That left hundreds of "missing dll" registry errors until I re-installed NET.

There remained about a dozen, either genuinely missing and needed, or counters gone wrong.

One thing I gained from that experience was a blow by blow log of everything done and errors encountered,

and that log file tells me the item which blocked a clean un-install,

and which the clean-up-tool removed by breaking the rules.

The problem was that some catalogue entry was missing,

and without that information the official un-installer did not know the correct sequence in which to remove items.

I restored a previous Disc Partition image to avoid those unknowns and tolerate a known security risk.

Subsequently XP SP3 was installed (for other reasons).

Some time later I find that the security patch is no longer missing.

SP3 did an awful lot of things I was unable to keep track of,

and I guess it fixed this for me as it went along.

Just possibly it might help you when all else fails.

Regards

Alan

9
5: Download .NET Framework 2.0 to your desktop from this link:

http://www.microsoft.com/downloads/details...;displaylang=en

..No. Install latest version, .NET Framework 3.5 SP1, or don't install it, but installing an old version is useless ;)

10

Before posting my suggestions for Rodney, I took into account all the various permutations of how to hopefully solve his problem.

That included various scenarios of how to remove a possibly faulty Net Framework 2.0, and whether to reinstall that or maybe an updated NET Framework 2.0 SP1, or the later Version 3 or 3.5.

The conclusion I came to was based upon my own install of NET Framework which is Version 1.1 and Version 2.0 Service Pack 1.

I've never needed anything above Version 2, and I've no intention of installing anything else until I desperately need it, which may be never.

Installing NET Framework 2.0 to replace the Version 2.0 he had, was in my opinion probably a wiser option than installing a later version.

As Alan points out above, and as I already know, NET Framework can be a real problem to fix correctly, and there are various ways to attempt that, and I think Rodney should get his install back to what it was, and then to decide whether he wants to update it or not.

11

I fully agree with Dennis.

I would add that NET Framework is not an elegant well designed high rise building.

It is a stack of sheds balancing on top of one-another;

and if one of the sheds is broken the stability is not improved by throwing another one on the heap.

When something is wrong with one of the sheds, a little more sticky tape may help;

otherwise it has to be un-installed and re-installed,

But first you have to un-install everything on top, starting with the latest "enhancement"

NET 2 is more than I want or need, but now the security patch is fixed I will give up the struggle to remove it.

But NET 3 and onwards will NEVER get into my machine.

Regards

Alan

12

Wonderful description of .Net framework there Alan :)

13

I definitely second that hazel.

14

Alan_B, Hazelnut and Dennis, does this mean you'll never use neither Vista nor Seven ? :blink:

At least install .NET 2.0's SP1. Service Pack = security fixes and bugs fixes. Maybe this is a bug fixed in that SP ?

And XP's SP3 if you haven't got it already, of course.

15

I have xp sp3 of course. :)

I also have .NET 2 + bug fix. :)

I will use windows 7 or Vista. :)

But cannot see the point when someone has a big problem with their machine and .NET 2, as some folks do, insisting that they install .NET 3 instead.

All we want to do here is help sort the poster out.

16

I was speaking to saintsman when talking about .NET 2's SP1 and the XP SP3 ;)

17
I was speaking to saintsman when talking about .NET 2's SP1 and the XP SP3 ;)

Hi DenisD (and to all of you who had some input)

Thank you! Thank you! Thank you!

All OK now but I had to install version 3.5 sp1! I'm so happy that I can now run my ColourNavigator to calibrate my monitor and all my Adobe Photoshop plug-ins!!!!!

Regards

Rodney

18

Your welcome Rodney.

You did good, and although you had to update your NET Framework, I believe it was right to leave that decision to you.

Well done.

:)

19
Help!

After running CCleaner registry "Scan for issues" I have a lot of programs that won't run and install!

I made a back-up first when prompted and since try'd to re-install the registry file back but no luck all the programs that don't work come up with the same error "XXXXX has encounterd a problem and needs to close". I am a wedding photographer and I need to Calibrate my Monitor fast! I use ColorNavigator. I also have issues with Adobe photoshop plugins that crash as well.

Any help would be very kind

Rodney :(

I am also having this kind of problem since i clean my registry. but i always save a backup before cleaning it. so when i wanted to restore that backup i ressed the right click button and then merge but notepad just appeared so i tried changing the Open with but i dont have the registry editor.