6 hours ago, AlvaroS said:
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
<p>
Thanks. I used this button and got 2 replies on my Inbox.
</p>
</div>
As the online request form works, but not when you send a request by email, then it does suggest that there may be an issue with your email account and sending emails.
Have you noticed any other problems with sending emails to other people or companies?
I believe that you are using an Hotmail address?
Hotmail itself can block outgoing emails in some circumstances, all outgoing emails or just certain ones.
It can do it for various reasons. (Limits on numbers sent in a certain time period, attachments too big, content of the email, and so on).
See this for some ideas of what to check: <a href="https://www.webdevelopersnotes.com/hotmail-problem" rel="external nofollow">https://www.webdevelopersnotes.com/hotmail-problem</a>
Hotmail actually stopped service years ago, and you are in fact using Outlook even though your address is still '@hotmail.**'.
You may want to consider changing your email address / service to a more modern one, possibly Outlook, possibly Gmail, there are many options.
(I know it can be daunting to make the change and have to inform all your contacts).
You can even register your own domain name and have you own email address like 'myfirstname@mylastname.com' it's fairly easy to do and cheap or even free.
You don't need to create a website if you don't want to, just use the email facility.
See this for how to do it, it shows a choice of domain hosting companies:
https://www.wpbeginner.com/beginners-guide/how-to-get-a-free-email-domain-quick-and-easy-methods/
(Personally I have my own domain and so personal email address hosted on IONOS which isn't listed in that article. it was free for the first year and now costs me just £12 GBP, about 14 Euro, a year).