Hi,
How long does it normally take for a refund request to be completed, i’ve waited a few days for a response and I finally got one but they haven’t responded to my request at all.
I wanted a refund for the annual renewal
Hi @Roo,
I have found your support request and asked the team to prioritise the case.
If you have not received a follow up from them within 24 hours, please message me back so I can investigate this further.
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