Refund Request: No response from customer service

I contacted customer service to request a full refund however I haven't received any response. Tried following the directions online however it takes me to a broken link. Please advise!

8 hours ago, LondonA said:
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		I contacted customer service to request a full refund however I haven't received any response.  Tried following the directions online however it takes me to a broken link.  Please advise!
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Does this link work for you ?

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

On 11/09/2023 at 22:14, hazelnut said:
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		Does this link work for you ?
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		<a href="https://support.ccleaner.com/s/contact-form?language=en_US&amp;form=general" rel="external nofollow">https://support.ccleaner.com/s/contact-form?language=en_US&amp;form=general</a>
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Unfortunately no, it just takes me to the "Submit a Request" site. I've already submitted 2 requests and still haven't heard back. Any ideas would be greatly appreciated.

Hi @LondonA

Our support team tell us that your support request was responded to on 14 Sept 2023, did you receive this response?


If not please check your spam folder.