Hello there,
I’ve tried the free trial recently. I had to pay my year’s subscription and I didnt want to. I’ve tried to reach the support twice for a week now, and no reply. I kind of hope to have an answer in here, because I saw someone with the same problem which got resolved. I’m a student and it’s my living cost so please give me back my money ASAP.
Thank you for your time.
Hi @trunghieu,
I have found your support request and asked the team to prioritise the case.
If you have not received a follow up from them within 24 hours, please message me back so I can investigate this further.
A post was merged into an existing topic: Manage Subscription CCleaner for Windows
I have sent many mails to the company, but there is no respond. I am a student so these money is my living cost. Please refund me as soon as possible, please!!
I can see from our reocrds that your support request was responded to by an agent on 29 Sept 2025.
If you have not received this response, please check your Spam and Junk folders.