Recuva Wizard stops before all previews up

Recuva Recuva Bug Reporting
1

XPSP3, e8400, 2G RAM, Recuva 1.28.424

Using the Wizard, Recuva successfully scans the SD chip for pictures and begins displaying the pictures in thumbnails. However, after displaying eight thumbnail pictures (not in sequence), I get a popup that says "Recuva has had a problem and must close..." or words to that effect. There are blank placeholders for the other files (pictures), but no preview.

If I waited long enough (half an hour), the files could be recovered successfully if I did not select "Close" in the popup, even though it was still there and on top in the way... Sure would be nice to have the previews of all the picture files so I could quickly select the right ones to recover.

Clicking the "Close" didn't do anything. Had to use the taskbar: right click/Close.

Tried uninstalling and redownloading, etc. Turned off Antivirus and shut down internet connection. No change. The Wizard was nice because it recovered the actual file names from the Canon camera (IMG_2954.jpg, etc.) with all the attributes and had previews for all, as mentioned.

Without using the Wizard, files are recovered without a problem. However the names of the files are [000001].jpg, ..., [000242].jpg; and to get a preview, each recovered file is individually selected for the preview screen to the right. Attributes recovered also.

I mistakenly deleted all images on the camera and immediately removed the chip, a 512 MB SD.

Thank you for such a valuable program. First time user today; found from Kim Komando's link.

Duster

2

Hi Duster, can you run Recuva in /debug mode, post the log and we'll look into this.

MrRon

3

Thanks, MrRon!

Somehow I didn't get it in \debug mode as there is no file in the folder.

However, Recuva did run fully from the CMD line, successfully.

In doing so, I found the selections on Viewing Files in the Advanced Mode, even though I selected it to run in the Wizard. All (454) pictures were displayed correctly in thumbnail format.

Thanks for the support, but I now have no problems to report.

4

I tried running in debug mode, and this is what I got in the log:

[2009-07-19 07:35:11] [iNFO ] Recuva v1.28.424

[2009-07-19 07:35:11] [iNFO ] System Info: MS Windows Vista Ultimate 64-bit SP2, AMD Turion X2 Dual-Core Mobile RM-72, 4.0GB RAM, ATI Radeon HD 3200 Graphics

[2009-07-19 07:35:17] [iNFO ] No update available

[2009-07-19 07:35:21] [iNFO ] Boot sector:

6wCQICAgICAgICAAAkA0EQIAAAAA+AAAPwD/AAAgAAAAwOwAZgcAAAAAAAACAAAAAQAGAAAAAAAA

AAAAAAAAAIAAKTllYjJOTyBOQU1FICAgIEZBVDMyICAgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAVao=

[2009-07-19 07:35:21] [iNFO ] FS type detected by BPB parameters, OEM name is unknown.

[2009-07-19 07:35:21] [iNFO ] Processing folders from 2

[2009-07-19 07:35:21] [iNFO ] Analyzing damage

[2009-07-19 07:35:21] [iNFO ] 962 deleted files, 337 filesystem objects

[2009-07-19 07:35:22] [iNFO ] Processing recycle bin

[2009-07-19 07:35:22] [iNFO ] Returning list

[2009-07-19 07:35:22] [iNFO ] 609 / 171

[2009-07-19 07:35:22] [iNFO ] Exiting scan

[2009-07-19 07:35:22] [ERROR] Not a PNG file

[2009-07-19 07:35:23] [ERROR] Not a PNG file

I don't know if it makes a difference, but I'm running on a 64 bit system.

Every time I try running recuva, it goes through the process, displays some thumbnails, and then stops running and asks if I want to report the problem to Windows. I'm not sure what to do at this point.

5

Thanks hananabutt, we will look into this.

MrRon

6
Thanks hananabutt, we will look into this.

MrRon

Any news yet? I'd like to be able to use my card again.

7
Any news yet? I'd like to be able to use my card again.

Have you tried Recuva 1.29 that was released July 24?