Recuva hangs trying to recover

Recuva
1

Hey guys,

I have been trying to recover some files I accidentally deleted on my phone's mini SD card. Have used an mini-sd to SD adapter to use in computer and tried to use Recuva to get them back. However when I choose file/s to recover it simply hangs on the screen shown below all while consuming 100% of CPU. Cancelling doesn't change a thing. I have to kill the Recuva.exe process manually :(

post-26844-006076600 1286339464_thumb.png

I have left this for several minutes with absolutely no progress whatsoever. Debug did not produce a dump cos of forced termination, only a txt file. Killed process 13 minutes after last activity documented, no indication as to what caused crash?

Is it Recuva or something I am doing wrong? :unsure:. Using version 1.38 :)

Recuva_log1_38_5046-10-2010_14-43.txt

2

That is exactly what keeps happening to me :(

i hope this thread recieves some responce soon

what kind of phone do you use? mine is a Samsung SGH-U600

3

To both of you, to where are you trying to restore the files?

4

i'm trying to restore the files to an alternate drive: from the microSD to the D-partition on my hard drive

5

Thanks for the log, we'll have a look at this.

6

I had the same problem this morning when trying to recover files from an external USB-drive. Deleting files with recuva was no problem... And the 100% CPU-usage doesn't occur when trying to recover files from my internal hard-disk (the result is not always satisfying although the condition of the file is "excellent")

7

Thanks for the log, we'll have a look at this.

Hello,

I've got the same problem. Recuva finds easily the file I want to recover on my USB Key (an .ODS file), the file is quoted "perfect", and the program stops the same way when I'm trying to recover and copy on an another drive (internal or external).

I tryed differents drives to back up, tryed with 3 computers, on XP and Vista, always the same bug.

8

Thanks, we are still looking at this one :)

9

Same thing here, I have used Recuva many times before on this same machine and this is a first one for me: trying to recover a file form F that is a micro SD to a sub directory in my c drive.

?any news on this? my dump file below

[2010-11-03 16:23:24] [iNFO ] Recuva v1.38.504

[2010-11-03 16:23:24] [iNFO ] System Info: MS Windows XP Professional SP3, Intel Core2 Duo CPU T7700 @ 2.40GHz, 2.0GB RAM, NVIDIA Quadro NVS 135M

[2010-11-03 16:23:24] [iNFO ] No update available

[2010-11-03 16:23:41] [iNFO ] Boot sector:

6wCQICAgICAgICAAAkABAAIAAgAA+OsAPwBAAIkAAAB3nzoAgAApjVYNGU1lbW9yaWEgICAgRkFU

MTYgICAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAVao=

[2010-11-03 16:23:41] [iNFO ] FS type detected by BPB parameters, OEM name is unknown.

[2010-11-03 16:23:41] [iNFO ] Processing folders from 0

[2010-11-03 16:23:44] [iNFO ] Analyzing damage

[2010-11-03 16:23:44] [iNFO ] 20 deleted files, 468 filesystem objects

[2010-11-03 16:23:44] [iNFO ] Processing deleted emails

[2010-11-03 16:23:44] [iNFO ] Processing recycle bin

[2010-11-03 16:23:44] [iNFO ] Returning list

[2010-11-03 16:23:44] [iNFO ] 3469 / 47

[2010-11-03 16:23:44] [iNFO ] Exiting scan

10

Thanks guys for looking into the problem. I am having a similar problem as Tom B. I am running Win 7 64bit. I accidentally deleted files on my phone's mini SD card.(The card is an 8 gig SanDisk, the reader is a SanDisk also and works fine with the card.) It stops working after I have highlighted the files to recover and then click recover. It is not using all the CPU or resources,it just seems to stop. Cancel does not work. When trying to "eject" it the balloon comes up saying "In use" so the only way out is to use the Task Manager to stop it. Thanks again for the help, I'm really very happy with your other products!

11

Still no progress on this toppic? I'm having the same problems. Deep scan finds deleted files, but recovering them is impossible.

12

Still no progress on this toppic? I'm having the same problems. Deep scan finds deleted files, but recovering them is impossible.

Not sure why you think no progress, software programming is not magic and bug testing may infact take a while to do but, it isn't like the developers aren't doing anything

Thanks, we are still looking at this one :)

13

I had completely forgotten about this thread! :unsure:. Well the pictures weren't mission critical, what you's were seeing was more or less my frustration at why it seemed to be hanging all the time <_<. I am seeing a consistency where this is happening when trying to recover from SD/Flash drives.

I was attempting a restore onto my laptop's hard drive Nergal :)

14

Did this ever get resolved?

Seeing this issue with the latest version (version 1.43.623 64bit)

Recuva finds stuff but locks up when trying to preview or recover file.