Recuva Crashes

Recuva Recuva Bug Reporting
1

Hi,

I downloaded the latest edition of Recuva and installed the .exe on a portable USB drive. All the previous versions ran without a hitch, however, with this version when I scan the USB drive on which the program is located it gets to 80-odd% then hangs. The first time I ran it, it mentioned something about Dr Watson and debugging, then after dismissing it I've never seen that warning.

It does still hang, and I have to force it to close through Task Manager. I haven't got any error logs because its on a USB stick, but I pulled this off Event Logger.

Event Type: Error

Event Source: Application Error

Event Category: None

Event ID: 1000

Date: 12/07/2007

Time: 22:11:38

User: N/A

Computer: ******

Description:

Faulting application recuva v1.2.0.86.exe, version 1.2.0.86, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x0001152a.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 46 61 69 6c ion Fail

0010: 75 72 65 20 20 72 65 63 ure rec

0018: 75 76 61 20 76 31 2e 32 uva v1.2

0020: 2e 30 2e 38 36 2e 65 78 .0.86.ex

0028: 65 20 31 2e 32 2e 30 2e e 1.2.0.

0030: 38 36 20 69 6e 20 6e 74 86 in nt

0038: 64 6c 6c 2e 64 6c 6c 20 dll.dll

0040: 35 2e 31 2e 32 36 30 30 5.1.2600

0048: 2e 32 31 38 30 20 61 74 .2180 at

0050: 20 6f 66 66 73 65 74 20 offset

0058: 30 30 30 31 31 35 32 61 0001152a

0060: 0d 0a ..

Strangely it doesn't crash when I get it to scan the hard drive, only when it scans the USB drive on which its installed on.

My System:

AMD X2 64 4800+ (Skt 939), ASUS A8N-SLi Deluxe, 2GB DDR3200 RAM, 300GB HDD, 2x128MB 6600GT in SLi.

2

*BUMP*

Any news on what this could be?

3

Does the same happen if you install recuva to the C: drive then use that install to scan your USB drive?

4
Does the same happen if you install recuva to the C: drive then use that install to scan your USB drive?

To answer your question, I haven't tried that. But if I get it to scan the C Drive from the USB drive (G) it doesn't crash at all and works perfectly. It only crashes when I get it to scan the usb drive on which it is running from. With the previous Betas, there never used to be a problem with scanning the USB drive.

Heres a sequence of events to help:

- Installed on a USB thumb drive (G drive)

- Open Recuva from "G Drive"

- Scan "G Drive" - the drive on which Recuva is installed on and running from

- Stops at 80-odd %

- Crash, get above post error message in Event Viewer.

5

Just to update the Recuva team, I've tried the latest download of Recuva and it still freezes at exactly the same point: 80% and 1722 files.

I ran it in debug mode and got this from the debug error log:

[2007-07-23 10:28:35] [iNFO ] Recuva v1.02.091

[2007-07-23 10:28:35] [iNFO ] System Info: MS Windows XP SP2, Intel? Celeron? CPU 2.53GHz, 959MB RAM,

[2007-07-23 10:28:41] [ERROR] Exception: DriveNamesEnumerator.cpp(46) : The device is not ready.

It looks like I'm suffering the same problem as "Bobz" in the previous thread.

6

i have the same problem than dfisher1... when i scan my memory stick pro duo 1GB in my camera /sony dsc-s600/ recuva crash..... hdd scan is without problems..

7

Hi milanbb55, can you confirm if Recuva was on the USB drive when you ran it?

Thanks

MrRon

8
Hi milanbb55, can you confirm if Recuva was on the USB drive when you ran it?

Thanks

MrRon

Just to keep you updated MrRon, I've just downloaded the latest version (.095) and I still have the same problem. I've also noticed that when I Recuva to scan my HD from my USB drive, it doesn't go beyond 0% and 0 files. The progress meter briefly comes up and then in about a second its gone.

If you want I can do another video of this for you.

dfisher1