Recovering from a USB drive

I downloaded MiniTool Partition Recovery, installed and ran it to no avail. No partition or data is shown once the scan is complete. I did notice a MiniTool Power Data Recovery Tool from the same site that looked like it would recover the data of a lost partition, unfortunately it found nothing as well.

So, once again, I'm back to step one.

Can you say what your operating system is Rob?

(apologies if you have already done so, I couldn't find it :))

Hi Hazelnut, I'm trying to recover data from a SanDisk Cruzer 16GB Flash Drive. The computer I have been using it on is an HP running Windows XP. I don't think I've mentioned that part before so you're question could very well be valid, I have no idea as I am definitely not a computer whiz. Anyway, I'd like to extend thanks to any and all that have offered suggestions and advice so far. I do appreciate it all.

Can I ask a couple of more things?

Have you tried your drive in a different pc?

The flash drive is not in a usb hub is it?

@hazel

I'm not ignoring your suggestions hazel, they're good questions I didn't ask and worth trying.

@Rob

I'm trying out a little utility Rob which may be able to correct your drive, but before I post it I'm doing some testing. Don't want to jump straight in until I'm sure of what it does, and how.

I'm hoping you're not too fed up yet because as long as you still in there I'm not giving up. Besides this clever tool, there are still options we haven't explored.

:)

@Hazel - Yes I have tried it in different computer and no I don't have it in a USB hub. I don't use hubs since the first and only time I used one cause damage to the USB port it was plugged in to. All the computers in the house have plenty of USB ports so there really isn't a need to use a hub. So far I have had it plugged in to Windows XP, Vista and Windows 7. They all give the same result.

@Dennis - I'm still hanging in here. I figure until there is a definitive answer I'm not going to give up. If you have the patience to keep trying I'll keep up plugging away on my end.

@Rob thanks for the replies. It was just to break all the info down. By the way, if you had said you use a usb hub I was going to suggest that you don't :)

Have you tried changing the drive letter?

http://www.howtogeek.com/howto/windows/find-your-missing-usb-drive-on-windows-xp/

@Dennis

Keep up the good work and testing with this issue, this will benefit future posters.

My thoughts up to this point, and if anyone has anything better, then please don't hesitate. Go for it.

In my opinion we're not talking anymore about a lost partition, so going down that road I think is gonna be wasted effort. The partition is there, but the disk geometry is screwed up, making it seemingly impossible to access even with TestDisk.

I have a selection of tools for Rob to try, but each of them depends upon ...

1: The flash drive being recognized by the software.

2: Rob having to take a gamble and carry out write operations to the drive.

Point number 2 has to be carried out at some stage, and going back through this thread there were a couple of occasions when Rob could have done that i.e. post # 6 ...

After Analyze was finished I received the following information

Drive G: - 100 MB / 95 MiB - CHS 23 64 32

Partition Start End Size in sectors

Keys A: add partition, L: load backup, Enter: to continue

At this point I chose to continue and this is where I get the message "No partition found or selected for recovery"

post # 10 ...

The only option pertain to the Boot Sector is Write TestDisk MBR code to Boot Sector. I don't know if that is the same thing so I did not do it.

And I can well understand why he chose not to, as none of us could predict what the outcome of those write operations would have been.

And the same caution has to be applied with the other software and suggestions I have in mind, which all include write operations to Robs flash drive, which leads me to what I'm trying to do now, and that is find a software which will pick up that flash drive and make an "Image" of it, before we do anything else.

This serves two purposes ...

1: It's possible to extract files (recover them) from an "Image" when the drive itself is inaccessible.

2: The "Image" can be restored to the flash drive if we screw it up more than it already is, thus putting the drive back into it's original, and possibly less corrupt state.

@ Rob:

If you're happy to go along with this, I'll try and put together a list of free software which is capable of "Imaging" a corrupt flash drive, and lastly a couple of questions, the first I think I already know the answer to ...

Do you have "U3" software installed on that SanDisk? My 8gb version had it pre-installed.

And do you have an empty drive (hard drive, flash drive) larger than the 16gb SanDisk? This is necessary for one of the utilities to do it's thing.

@Hazel - I haven't tried changing the drive letter. I do know that when I plug it in to a different computer it shows in a different drive letter. I don't know if that is any help.

@Dennis - I am willing to try your suggestions as long as you are patient enough to work with me through it. Yes, it does have U3 pre-installed on it and I do have drives larger than the 16gb flash drive but they are not empty. Does the drive need to be empty or does it just need more available space than the flash drive?

Firstly Rob, I'm more than happy to pursue this as far as we can. It's an extremely interesting exercise, and I've found useful software I didn't know existed before this thread started, and learned a few things along the way.

Of course it's more than an exercise for you, which is why I'm treading carefully.

Secondly, regarding the U3 installation. Do you have personal data (photographs, music, documents) on that drive, or is it just a launch platform for installed U3 applications?

And lastly, here's a small program to try ...

USB Image Tool:

... if this little utility picks up your drive, and successfully makes an "Image" of it, then 7-ZIP can extract files from that Image. I tried it out this afternoon. As long as your USB drive is plugged in, it will scan and list it automatically as it did with mine. Then just select the flash drive, choose a location to copy it to, and press "backup".

It makes an Image file more or less the same size as the flash drive in a location/folder of your choice, and doesn't touch any data on the target drive.

When you extract the downloaded zip file, extract to a folder as it contains a number of files, and then just double click "USB Image Tool.exe".

This is a cracking little tool, and a keeper for me as many "Disk Image Backup" creation programs will not list USB flash drives.

Dennis, Okay, I have made the backup .img file using the USB Image Tool. And to answer your question, yes the flash drive does have the U3 software installed on it and I'm pretty sure it's just a launch platform, I have never messed with it as I never had the need to use any of it. I created folders on the drive to save my files to so I don't have anything saved in the U3 application. I don't think I missed anything you wanted me to do but if I did let me know.

@Rob52

Thanks for testing this through to success,

on the basis of which I have now downloaded for my own tool kit.

I doubt that I will ever need to USE this tool,

because the fact that I have the tool is practically a guarantee I will never NEED it :)

I assume that you have now fully restored all that you need,

but please post back if further help is needed.

@Dennis

Many thanks for locating such an excellent recovery tool.

I don't have anything saved in the U3 application

Well slap my leg with a rolled up newspaper. :lol:

This entire process Rob has been geared toward rescuing personal data from that drive. That's the only reason for finding a way to make an "Image" file of the drive, and for treading very carefully with every step.

My fault partly because both myself and Alan have mentioned a U3 installation, but I never pressed you for confirmation on that.

If there isn't any personal data on the drive, all we had to do from step one was find a way to format it, and then if you wanted to, you could reinstall the U3 launch pad software, and then reinstall your U3 programs.

Would that have worked for you, or are there U3 applications on there you couldn't replace for any reason?

When I got my 8gb Sandisk Cruzer the first thing I did was uninstall the U3 software as it's a pain in the backside.

It was a pain in the backside to get rid of as well, but it is possible.

So ... get stuck into 7-Zip Rob and see if you can extract the files from that drive, but extract into a new folder otherwise they could be all over the place.

If they were normal portable applications they would probably extract intact, but the U3 software and install method may complicate the structure of those U3 installations. I really don't know.

The important thing is to find out if you can extract the files as they could have been irreplaceable personal data.

And importantly Rob, I'm not bothered in the least that we could have done this completely differently, as I've learned some stuff over the last week or so, and I've acquired freeware rescue programs I didn't know existed.

And I now have a better understanding as to what TestDisk can do and how. All this will hopefully benefit a lot of people who may encounter a similar problem.

After you've confirmed as to whether or not you can extract files from that flash drive, then we'll see if we can get it working by writing to the drive with Bootsector/Partition information. I've other ideas to explore in that direction.

Or, if you'd prefer, after you've confirmed that you can extract files from that Image, we can try to format it and reinstall the U3 software, or leave it as a standard 16gb data drive.

I'm happy to go in whichever direction you prefer, and if you need any of this clarifying don't hesitate to ask.

:)

Rob, does your Cruzer still show up in "My Computer" as a flash drive and a CDRom?

2011_11_28_234953.jpg

If it does, there may be an easy fix for it,

In my unending thirst for more knowledge reading.gif, I tried to reinstall U3 onto my Cruzer. This used to be impossible a while ago, but it can be done OK now.

The trouble is, the U3 installer crashed before it was finished, which left me with 8gb of corrupt and unreadable flash drive.

I've been here before .... further up the page with my 1gb drive.

But now I'm in the deep stuff, because the best I could do was fix the flash drive section of the Cruzer, but I couldn't touch the protected U3 system data which is the part showing as a CDRom. (That's normal).

And because it was a corrupt install I couldn't remove it with the U3 removal tool. I've spent ages tonight with a dozen different programs and nothing would touch that U3 CDRom. So I had a 90% flash drive which worked.

Last resort time, so I tried to install U3 again, which is usually the best fix for any corrupt installation, and this time it worked ...

2011_11_28_233931.jpg

So fixing the standard fat32 data section of the drive, and then reinstalling U3 has given me a properly functioning Cruzer, which I'll play with for a while, and then maybe try and get back to an 8gb data disk.

This is all long winded stuff, but if it might help folk it's worth the aching fingers and boring the pants off of you. (Not including hazel in that statement).

@Dennis

Many thanks for locating such an excellent recovery tool.

You're welcome Alan, and lets hope it lies there gathering dust. :)

I've got another one up my sleeve as well.

Dennis, wow, that was a lot of information at one setting. Let's see how well I do at supplying the info you need for the next step.

Since I haven't saved any data in the U3 application and I don't really use it anyway, I would be fine with losing U3 and having a 16gb data disk, as long as it worked okay.

7-zip is not extracting anything from the drive. As a matter of fact when I do select the drive and click extract I get a message that says I must select the files I wish to extract. However, there are no files listed to select.

Lastly, I think, yes, the flash drive does still show up as a flash drive and a CDRom.

After my tribulations yesterday with my Cruzer, I think the main issue here is that windows sees your drive as a CDRom and I'm not sure how that would affect trying to apply actions geared toward a flash drive.

Firstly, there isn't a program I have which can do anything with the CDRom section of a U3 flash drive. Not only is it telling windows that the drive is a CDRom, the U3 installation (which is only about 6mb), is 100% write protected.

Before we do anything Rob, can you open "My Computer" and tell me what happens when you double click and try to open the normal "flash drive" part of your drive, and then what happens when you do the same to the "CDRom" part of the drive?

If it hangs for a short while, and then "Windows Explorer" (not Internet Explorer) closes down, don't worry. Wait and it will relaunch itself. That's what mine did.

If it doesn't, then it isn't a problem, just open "Task Manager" and relaunch "explorer.exe" ...

2011_11_29_165029.jpg2011_11_29_165100.jpg

Trying to open both parts of the drive will hopefully tell me if both parts of the U3 drive are corrupt, or just one of them.

Thanks.

Dennis,

When I double click on the flash drive I get a message that states the drive is not formatted, do I want to format now? Yes or No (I've always clicked no). When I double click on the CDRom part I get the message "Windows cannot read from this disk.The disk might be corrupted, or it might be using a format that is not compatible with Windows".

Also, the .img file I created should it look like the attachment? For some reason I get the feeling I've done something wrong there.

post-57886-0-86452500-1322659087.jpg

Rob

We're getting somewhere Rob as that is much better than I got with my corrupt Cruzer as both sections were corrupt and unreadable.

To answer your question, an Image file (or any file for that matter) usually takes on the appearance (icon) of the program set as default to either open it or burn it or whatever.

My Image files look like this since I installed ImgBurn a long time ago and allowed it to make itself the default program for handling Image files, as this is ImgBurns icon...

2011_11_30_144526.jpg

If I change the default program to WinRAR for example they look like my WinRAR icon (a personalised one by the way) ...

2011_11_30_145148.jpg

Yours will be the generic windows file icon as you probably don't have any program set as default to handle Images, but I wouldn't worry about that as I don't think it has any relevance to what we're doing. If you want to set a program as default to handle Images I'll show you how if you remind when we're done here. :)

------------------------------------

If we go back through this thread Rob, every action you've done with Recuva, or been asked to do with TestDisk, MiniTools Partition Wizard, and the program in that pm I sent you, was doomed to failure before it started because of one simple thing that didn't register with me at the time.

That one simple thing was in a post made before I confirmed you had a U3 installation, and before I started experimenting with my own Cruzer.

Post number 6:

After Analyze was finished I received the following information

Drive G: - 100 MB / 95 MiB - CHS 23 64 32

Partition Start End Size in sectors

Drive G: I later discovered after reinstalling U3 to my own Cruzer, is the CDRom section of the drive, has iron clad write protection, and is recognized by windows as a CDRom (read only memory). You couldn't persuade Windows to write to that drive using any software available.

Anyways, that's by the by now, and I'm simply pointing this out for others who may find themselves down the same road.

-----------------------------------

Your drive ... Yes, definitely format it, and then that section of the drive should just open like a standard flash drive. When and if you confirm that, we'll set about getting rid of the corrupt U3 installation.

Fingers crossed the format is straightforward, but if not I've a plan B. :)

EDIT:

7-zip is not extracting anything from the drive

Do you mean your flash drive Rob, or are you failing to extract files from the Image file, which is where you should be trying to extract them. Just checking. :)

EDIT 2:

Rob, after having a re-read, I realise that I did use the word "drive" instead of "Image" in post # 33.

So ... get stuck into 7-Zip Rob and see if you can extract the files from that drive, but extract into a new folder otherwise they could be all over the place.

Slip of the pen, apologies for that. Have a try with 7-Zip on the Image file.

Plan A always fails when there is no Plan B :)