Seems like I went trough a lot just to ask a question. All I am trying to do is receive the up-dates via e-mail. I registered & was receiving the updates via e-mail & suddenly They all stopped & now I have to go to the web site & download & that happens when I attempt to run the cleaner & it sometimes tells me that there is a new update available. I do not receive the e-mail from them & cannot understand why.