RE: System running very slow

CCleaner for Windows CCleaner Windows Bug Reporting
1

Hi All,

I'm running Windows 7 and have installed the latest version of CCleaner. That being 5.21.5700 Here's the problem: I don't know if it's the latest upgrading I've done with CCleaner or not,...but now my PC slowly every time I use it for awhile. It's where I can't watch YouTube videos or short news videos with the computer nearly freezing up. Or freeze up.

I do use Firefox as my main browser.

When I use CCleaner Pro....and click the analyze button to see what 'clutter' I might have,...I'll normally get anywhere from 160,000 to over 200,000 kb's in my Firefox Internet Cache. Never has this ever happened before. Right now it's collected over 167,816 kb's from the Firefox Internet cache.

So I'm a bit stumped. Is it something I need to change within CCleaner settings,....or is there an issue going on with Firefox? Or both?

Right now I'm clueless,...any thoughts or suggestions would be appreciated. Thank you.

-Brad K.

2

If you get no answers here Brad don't forget that as a Pro user you are entitled to support direct from Piriform :)

https://piriform.zendesk.com/hc/en-us/requests/new

I take it your antivirus is up to date and all scans are coming up clean?

Installed any new software lately?

3

your antivirus is up to date

Possibly not related however I'll throw it out there:

Avira Antivirus v15 has a rare updating issue I've encountered a few times and why I've ditched it where if it can't successfully update (failed update) it can severely slow the system down to a crawl requiring a shutdown or restart, but since the system is running so slow that shutdown or restart can take 30 minutes.

4

@brad,

when the PC does slow down, try launching Task Manager (Ctrl+Alt+Del) and looking at the process using the most CPU resources.

or generally finding out the most resource hungry area, like CPU or Memory or Disk.

5

Thank you gents and lady for getting back to me on this issue. I will pursue it. If it's still bogging down,....I'll get in touch Piriform support. Yes,...I have ATnT Security suite and Malwarebytes. Nothing has come up fishy. I forgot to mention that I do have Google Chrome on my computer but don't use it. Is it okay to delete it?? It ALWAYS displays when I turn on the computer.

6

if you don't need or use Chrome, then yeah, remove it.

7

Do you mean that you shut down your computer, and then when you next turn it back on, Google Chrome opens without you asking it to?

8

If Chrome starts with the system that alone could consume hundreds of MB or available RAM, although I don't know if that would be the sole cause of a slow running system.