Hello everyone,
I have a problem with CCleaner removing a file called PSIService.exe I can only view it in Task Manager on a Windows XP SP3 machine.
It's an authentication cookie (I think) that is part of Corel's Paint Shop Photo X2 or PSPX2. PSPX2 won't run without it. I have to reinstall/repair the program everytime CCleaner removes it.
I have done a search of my files and found the exact file and folder. I put them (and anything else I found) on the ignore list yet CCleaner still removes it about every 5th time I use scan.
Has anyone else had this problem?
Anyone know of a fix or workaround?
Are you using the Registry cleaner ?
The only items cleaned by the Corel PaintShopPro X2 section are Registry keys, so it would be a really big bug if it deleted something else.
I'm using CCleaner version 2.30.1130
Copyright 2005-2010 Piriform Ltd.
The attached file is a photo of my current settings for CCleaner.
It's what I see when I first open it up.
![post-37445-127333557837_thumb.jpg]()
Please update CCleaner, latest is 2.31 : http://www.piriform.com/ccleaner/download
Maybe it has fixed that bug.
Hazelnut, I love you.
It works perfectly now without the PSIService.exe showing up in the Task Manager.
Thank you so very much!
I say.. steady on.. I'm English! ![:wub:]()
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1. One super easy way to deal with it without those instructions of renaming/deleting files is to set it to the startup type 'Manual', thus not destroying it should it be needed again which will avoid reinstalling a whole software package.
2. Then create shortcuts in the offending software's start menu group with that service which will allow for it to be started/stopped only when wanting to use the software that requires it.
Of course doing that means having to use the manually created shortcuts for starting/stopping it.
Example of two shortcuts I've made in the Corel start menu folder to manually control the Protexis Licensing V2 service:
Start:
Name: Start Protexis Licensing V2
Shortcut properties/path/target: net start "Protexis Licensing V2"
Shutdown:
Name: Shutdown Protexis Licensing V2
Shortcut properties/path/target: net stop "Protexis Licensing V2"