ronmanp
1
Hi,
First of all thank you for this great app !
Ive been using this since a while on many computer but now Im having some problem .
I installed the last version and it worked great for a while (like it did with older version)
But now it doesnt work, everytime I click on aplication tab it shuts down , everytime I click Run Cleaner it stuts down ![:(]()
I installed vb runtimes and I keep having the same problem ![:(]()
Thanks in advance !
To stop the automatic closing problem look into and untick if it's selected:
Options->Advanced->Close program after cleaning
ronmanp
3
sorry forgot to tell you that I already checked this ... still having problems .
Its weird since I have it on many computers with about the same config and it works great on other pc
Have you tried a reinstall, and does it work in safe mode?
ronmanp
5
yes I tried a reinstall and the same problem again ![:(]()
But I will try safe mode and give you some feedback !
edit :
same problem in safe mode ![:(]()
Have you had any other problems with your computer lately?
Are all your virus/malware scans up to date?
What is your operating system, XP?
What happens if you run with 1.36 version again, is it just 1.37 that goes wrong?
I installed vb runtimes and I keep having the same problem
You installed them, however did you restart your computer after installing them?
You could try this, I have no idea if it will be successful though:
1. Uninstall CCleaner, and make sure it's Program Files folder is completely gone too.
2. Re-install the VB Runtime files again.
3. Restart Windows.
4. Install CCleaner, and see if it works.