Good morning, I think I entered the wrong email address when purchasing the subscription. Is it possible to change it?
You will need to contact support for questions about accounts or billing.
All customers MUST now access a ‘Live Chat’ support service.
To start raise a support ticket by using this: Contact Form.
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
it should also open a ‘Live Chat’ where a virtual assistant will try to help you.
If the AI can’t help then you will be passed to a real person.
Note that you HAVE TO engage with the chat if you just fill in the form and leave then you will not get a reply.