OIL
1
JUST UPDATED TO LATEST CC VER 1.31.325
WHEN UTILIZING THE "ISSUES" OPTION THE PROGRAM FREEZES AT 33%
THEN STARTS UP AGAIN AFTER SOME MINUTES AND GOES TO 99%
AGAIN SOME MINUTES MORE IT SHOWS 100%
THE MESSAGE TO "FIX ISSUES" DOES NOT APPEAR
AND THE PROGRAM DOES "NOT RESPOND"
IT RAN FINE WITH THE PREVIOUS VER SO I REMOVED THE NEW AND
RE-DOWNLOADED 1.31.310 AND NOW HAVE THE SAME PROBLEM.
ANY HELP WILL BE MOST APPRECIATED.
THANKS
PAUL
joda
2
ANY HELP WILL BE MOST APPRECIATED.
Those who seek help should ask politely and not in caps ("screaming"). Silence must be heard
.
I guess you will only get help if you post which Operating System you use, do you have all Service Packs (Automatic Updates for Windows) installed ?
You perhaps should check if you have all neccassary DLLs and check if this helps http://forum.ccleaner.com/index.php?showtopic=1192
OIL
3
Those who seek help should ask politely and not in caps ("screaming"). Silence must be heard
.
I guess you will only get help if you post which Operating System you use, do you have all Service Packs (Automatic Updates for Windows) installed ?
You perhaps should check if you have all neccassary DLLs and check if this helps http://forum.ccleaner.com/index.php?showtopic=1192
dear joda, thanks for your response
sorry about the caps - i always have a problem switching back and forth so i stick with
the caps. not meant to be screaming.
system is xp home with service pack 2
the previous version ran without difficulty and now it too freezes. i will check your suggestion.
again,
thanks
I'd like to add that before you install the MS VB 6 Runtime files that you:
1. Uninstall CCleaner.
2. Install the MS VB 6 Runtime files, and immediately reboot after doing so.
3. Install CCleaner.
OIL
5
Thank you Joda & Andavari,
The program is now working corectly.
Best wishes,
Oil
I'd like to add that before you install the MS VB 6 Runtime files that you:
1. Uninstall CCleaner.
2. Install the MS VB 6 Runtime files, and immediately reboot after doing so.
3. Install CCleaner.