I cannot switch on the private connection button. Everytime I set it on ON it switches back to Off.
I have the same problem, button will not stay on.
Are you running the latest kamo (came out today i think)
Yes, version 4.0.376.742
UPDATE: Seems to be working now, maybe an initial glitch!
Had the same issue initially. Now installed OK, but when I activate the private connection, it prevents me from accessing any internet pages
Hi @LiBeR8ToRThanks for letting us know of how the Private Connection feature prevents you from being able to access websites.
Our support team would like to investigate further; do they have permission to contact you via email, using the same address registered to your Forums account?
You have my permission
Yo tengo el mismo problema y la aplicación me dice que tengo la última actualización y el problema persiste.
Un saludo
Same here, I can't access internet if I set private connection on. This feature isn't working, fix it otherwise what the use of this software?? Well it is working now, https://prnt.sc/G2G401yDdtBT but I can't change the location, it's too near from my current location and I get this message https://prnt.sc/DUfOMDJBoCR9
On 13/05/2022 at 12:21, Haringkop said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> You have my permission </p> </div>
Hi @Haringkop Please accept my apologies for the delayed response as I did not see this until now.
In any case, I am eager to ensure everything is working properly so I will contact you via email, using support@ccleaner.com.
On 28/05/2022 at 14:29, WalkingDead1 said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> Same here, I can't access internet if I set private connection on. This feature isn't working, fix it otherwise what the use of this software?? Well it is working now, <a href="https://prnt.sc/G2G401yDdtBT" rel="external nofollow" target="_blank">https://prnt.sc/G2G401yDdtBT</a> but I can't change the location, it's too near from my current location and I get this message <a href="https://prnt.sc/DUfOMDJBoCR9" rel="external nofollow" target="_blank">https://prnt.sc/DUfOMDJBoCR9</a> </p> </div>
Hi @WalkingDead1 The option to change the location in Kamo will be available in the near future, in one of the next updates we release.
Meanwhile, please let us know if you happen to encounter any other issues, or otherwise, as we'll be more than happy to help.
Hola @Curro CC Para confirmar, ¿tiene otras utilidades de VPN instaladas en su computadora?
Private connection seem flakey and also only creates a city near me. Plus need to be constantly turned on.
Have checked and am running the latest version updated 24 May 2022
Running on HP Envy x360 on Win11
Hi @chrisP I am glad to say that in the new update we released for Kamo yesterday, it is possible to select a location in Private Connection - rather than it only being able to connect to a city located nearby as it had in the past.
Concerning how it constantly has to be turned on, this is expected behavior because at this current time, Private Connection is not designed to automatically to start with Windows. Instead, it's intended to be used "on demand".
I can however understand the value in being able to automatically establish the connection and I'll send your feedback directly to our Kamo team for further review.
Hello,
The private connection keeps turning of everytime i shut down the pc. So every time when i restart i have to turn in on again
That is working as intended in Kamo version 4.2.
However, please update to Kamo version 4.3, either by downloading it again or by going to Menu > Settings > Check for Updates - this version was released quite recently.
One of the new features in this version is that, in the aforementioned Settings menu, there is now an option to start Private Connection automatically at startup, which you may turn on if desired.