I have a Dell Photo AIO Printer 924. I'm running Windows XP. I installed a Windows Update which started this nightmare. Don't know what the update did but after it finished I had no printer. Called Dell twice and it took 2x to finally get my printer back. However, I now have both a Dell Photo AIO Printer 924 AND a Dell AIO Photo Printer 924(2) with the (2) being the default printer. The Dell tech said no biggie but it seems to me that it is. Why would I want two on there? Is there a way to get rid of the extra one and can I make the (2) the original. Note: I'm sure this is as clear as mud.
Also the preferences that I set will not stay set. I went into Faxes&Printers and changed to preferences the way I wanted and it will not take it. When I go into preferences, it looks the way I set it but when I go to print it shows something different. What am I doing wrong? I'd appreciate any help because I am very frustrated and hate to call Dell again.