I have a yearly subscription of CCleaner for Android. The price went up $21 without warning. There’s no apparent way to get in touch with Piriform. The “Contact Us” links just go to their useless support page. Great product, horrible customer service.
All customers MUST now access a ‘Live Chat’ support service.* It is the only way to access support.
To start raise a support ticket by using this: Contact Form.
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
*it should also open a ‘Live Chat’ where a virtual assistant will try to help you.
If the AI can’t help then you will be passed to a real person.
Note that you HAVE TO engage with the chat - If you just fill in the form and leave then you will not get a reply.
Thank you! Sure wish this was more intuitive!