One option is MISSING ?!?

CCleaner for Windows CCleaner Windows Bug Reporting
1

Hi,

I do not know if this could qualify as a bug, but I am kind of curious:

On my DESKTOP´S PC (Windows 10), CCleaner ---> Cleaner ---> Windows ---> Advanced, appear, among other options like "Windows Event Logs" or "Old Prefetch data", the "Old Windows Installation" option, which is missing on my wife´s laptop copy of CCleaner, same OS and CCleaner version (5.31.6105 x64), ...how come?

Please take a look at the two attached JPGs

Thanks.

post-79396-0-68116900-1499103810_thumb.jpgpost-79396-0-74213500-1499103819_thumb.jpg

2

Are they both the same version of CCleaner? It's been asked for that feature to be removed for obvious reasons, even though I don't think Piriform was able to replicate this issue as detailed below.

The issue:

It's been found by a number of people that if you allow CCleaner to delete the Windows.old folder that it can or may break Win10, resulting into having to reinstall the operating system. There's a few topics on the forum where people have had issues with it.

If wanting to remove Windows.old you should instead only use Disk Cleanup which is built into Windows itself to avoid possibly breaking Win10.

References of breakage when using CCleaner to remove Windows.old:

* https://forum.piriform.com/index.php?showtopic=48135

* https://forum.piriform.com/index.php?showtopic=48181

* https://forum.piriform.com/index.php?showtopic=48279

* Off Site: https://www.bleepingcomputer.com/forums/t/647250/windows-told-me-to-free-space-by-deleting-windowsold-im-fed/

3

also, that option is only shown if there is the windows.old folder to clean.

4

Are they both the same version of CCleaner? It's been asked for that feature to be removed for obvious reasons, even though I don't think Piriform was able to replicate this issue as detailed below.

The issue:

It's been found by a number of people that if you allow CCleaner to delete the Windows.old folder that it can or may break Win10, resulting into having to reinstall the operating system. There's a few topics on the forum where people have had issues with it.

If wanting to remove Windows.old you should instead only use Disk Cleanup which is built into Windows itself to avoid possibly breaking Win10.

Thank You Andavari,

Both machines have the same CC ver. 5.31.6105 x64bit installed, so it is kind of odd!

Anyway, thank you very much for your kind info.

Greetings

5

also, that option is only shown if there is the windows.old folder to clean.

Thanks mta,

That sounds logical, since I recall erasing the old installation folder with Win Disk CleanUp on my wife´s Laptop, so maybe it is justified the lack of the option on that machine.

Thanks again