Not Happy With CCleaner Lately

I am really not happy lately with CCleaner lately for the following reasons:

1- The app itself is proving to be useless lately, in a number of times when I run it to delete duplicates for example it gives me (Something Went Wrong!). I have tried to fix some of the junk issues that was supposed to be cleaned automatically by CCleaner and it worked! So much for a so called “Pro” service! Now this is something that I really need help with, as I am having a lot of space to free up under (Duplicate Finder)

2- There is an unfair prices increase that not justified! Instead of making my issues everyone’s business, why can’t I send a simple email? You call this support? while I am paying $64 annually?

As someone who’s been using your services for a long time now, I am willing to give CCleaner a chance to straighten up and be like the good old days, other than that, I will be leaving soon

I agree with you….. you pay money for a version, and you still get ads

Hi @Serpent297,
You can read more about the Something went wrong message while using Duplicate Finder on the support article below.
https://support.ccleaner.com/s/article/error-something-went-wrong-when-deleting-duplicate-files-in-ccleaner-for-windows
If you are looking to contact support, you can do this via the Live chat Contact Us form and a member of the team can assist you.
https://support.ccleaner.com/s/contact-form?form=general
If you have any issues, please message me back.