Not cleaning Edge and Chrome cookies

Yup, still no update or new version. However, I did confirm one thing after looking at the 'how to' post by Imacry to verify extensions. Indeed these are the browser extensions-at least 3 of the 4 were for me. Once I matched the ext text, they were Google's YouTube Non Stop, AD Block and looper. So, it just appears that CCleaner will show extensions but designated as empty after cleaning?? No prior builds showed these?? ODD.....

I don't find it odd at all, it's just something new with Chrome/Chromium that you haven't seen before in CCleaner.

If the developers don't decide to hide them from view then you'll soon get used to seeing them.

As I said above - 'Clean' doesn't mean 'Delete' - You don't have to throw a box away to get rid of the files in it, you throw the files but keep the box to put more in later.

Browsers these days tend to put cookies in related sections (boxes) rather than just all in one place like they used to be, so many boxes rather than one big box.

Firefox was the first major browser to implement it and calls them 'Cookie Jars', each 'Jar' typically contains all the cookies from one website.


(And it took CCleaner a month or two to catch up with what Firefox had changed).


It's done for security, eg. so that a website can't easily read the cookies from different websites.


This graphic shows how instead of all cookies being in one place they are now put in seperate sections. (Jars/Boxes or whatever you want to call them).


<a href="https://blog.mozilla.org/en/mozilla/firefox-rolls-out-total-cookie-protection-by-default-to-all-users-worldwide/" ipsnoembed="true" rel="external nofollow">https://blog.mozilla.org/en/mozilla/firefox-rolls-out-total-cookie-protection-by-default-to-all-users-worldwide/</a>


<a class="ipsAttachLink ipsAttachLink_image" data-fileext="jpeg" data-fileid="18639" href="<fileStore.core_Attachment>/monthly_2024_03/image.jpeg.6d1c6e855e69bedb0f8bf3c1878f2c8e.jpeg" rel=""><img alt="image.jpeg" class="ipsImage ipsImage_thumbnailed" data-fileid="18639" data-ratio="66.60" data-unique="iqq4grde4" width="1000" src="<fileStore.core_Attachment>/monthly_2024_03/image.thumb.jpeg.52ff10da02fd0b45a174cdf7250f157c.jpeg"></a>

I'm not exactly sure how Chrome/Chromium is now doing it, or what it calls the sections, but it will be similar.

So what we are now seeing in CCleanerv6.22 is some of those sections/boxes that belong to the Chrome/Chromium browser itself.

We see the ones that the browser won't let you delete, or puts straight back if you do delete them.

They are zero bytes because they are empty - they've been cleaned out.

On 16/03/2024 at 12:01, lmacri said:
<div class="ipsQuote_contents">
	<p>
		Does anyone know if previous CCleaner versions like CCleaner v6.21 actually cleaned browser extensions, or is this something new that's been added to v6.22?
	</p>
</div>
2 hours ago, nukecad said:
<div class="ipsQuote_contents">
	<p>
		I don't find it odd at all, it's just something new with Chrome/Chromium that you haven't seen before in CCleaner....Browsers these days tend to put cookies in related sections (boxes) rather than just all in one place like they used to be, so many boxes rather than one big box....
	</p>
</div>

Hi nukecad:

Browser extensions are not cookies. What exactly is CCleaner v6.22 cleaning when it tries to clean your browser extensions?

As I said <above>, I do not want CCleaner accidentally wiping custom settings in my browser extensions (e.g., extra filters and / or custom lists of whitelisted / trusted websites in content blockers like uBlock Origin).

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<span style="font-size:11px;">Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.4170 * Firefox v124.0.0 * Microsoft Edge v122.0.2365.92 * Microsoft Defender v4.18.24020.7-1.1.24020.9 * Malwarebytes Premium v4.6.10.316-1.0.2286 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable v6.21.10918</span>

@nukecad, thanks for the response and detail.

My question/concern is rather simple. When you clean a file/location/drive, the normal expectation of a cleaned success is ‘0’ or nothing shown that is remaining. Based on this logic, CCleaner absolutely did this until this version. It is absolutely normal to have these questions in a world of everyone’s desire to remain secure as to know ‘what and why’ is in their system and when to remove..etc.. Remaining files after a cleaning when never the case prior, needs to be answered by the Vendor even if a subtle system change. Its when you start to not care about these things is when you suffer attacks. I learned the hard way.

@Caz1964 I do see what you are saying.

I agree that ideally Custom Clean shouldn't show these new items if they are empty, a bit more coding to check for that is required.

But I don't see an issue with them other than them showing when they are empty.


They are showing as zero bytes, so there is nothing in them to clean.

You could look at it this way:

CCleaner is showing you that these items are there, and that if they are not empty then they will be cleaned.


Although I agree that they probably shouldn't be shown in the results window if they are empty anyway.

On 22/03/2024 at 23:02, Caz1964 said:
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
	<p>
		 the normal expectation of a cleaned success is ‘0’ or nothing shown that is remaining. Based on this logic, <strong>CCleaner absolutely did this until this version.</strong>
	</p>
</div>

Actually that's not strictly correct, except in two circumstances.

I have been using CCleaner for years and there are only two situations that I know of where you will get a totally blank results window after an 'Ananalyze' or 'Run Cleaner', and one of those is only temporary.

  1. An empty results window can happen simply depending on what you have ticked/unticked for Custom Clean. (so if you are not scanning for/cleaning the items that are always shown then of course you don't see them).
  2. An empty results window can happen temporararily if you repeatedly run cleans without closing CCleaner in between each. (because Windows then temporarily stops recreating them to try and work out what keeps removing them and if they are being repeatedly removed by an error).

There have always been certain items that come back straight after cleaning, plus there are a couple of items that CCleaner itself creates on opening that it then always finds to clean (unless you have that section unticked).

And for years now people have asked about why certain files always show even after they have just cleaned.

So, (six years ago now), I wrote a post about it - explaining what the files that keep re-appearing straight after a clean are, why they keep re-appearing, and how you can stop some of it. It gets asked so much that I even included a link to it in my signature below every post I make.

See the second half of this:


<a href="<___base_url___>/topic/52668-tracking-files-not-cleaned-files-coming-back-solvedexplained/?tab=comments#comment-300043" ipsnoembed="true" rel="">https://community.ccleaner.com/topic/52668-tracking-files-not-cleaned-files-coming-back-solvedexplained/?tab=comments#comment-300043</a>


(I do update that post from time to time, and have now updated it to reflect that the Health Check UI has changed).

Thanks @nukecad-I might be making more of an issue than needed here. Just curious and perhaps the Vendor did advise the changes specifically on the update verses prior. If not, it does help to see that as you have mentioned here. I provided a compare of cleaning-both versions (no changes between either version). Now I just don't see where the CHROME ext. addresses come from.

We will see what updates come in the future~

image.thumb.jpeg.890f43d02414ce17c813062e360c3017.jpeg

Did not allow the image I now see above. Anyway, it was just a compare of both versions and results ( 0 issues verses the 2 and 4 extensions/Chrome-Edge)

1. Remove all browser extensions.

2. Don't use Google Chrome or Edge browsers.

3. If the problem persist, copy the file from ccleaner, save it to file explorer.

4. Open the file with 0 kb in Notepad, copy it and erase it.

Case closed.

P.S. -- When I'm available will make a video demonstration.

Have a great day.

@Stoyan, that is not very helpful at all.

  1. People want to use browser extensions.
  2. People want to use Chrome and Edge.
  3. & 4. Doing that will not prevent the files from being recreated next time you use the browser.

Just wanted to mention that CCleaner v6.23 no longer shows entries for the Edge/Google Chrome cookies before or after running Custom Clean. ?

10 hours ago, SumGuy said:
<div class="ipsQuote_contents">
	<p>
		Just wanted to mention that CCleaner v6.23 no longer shows entries for the Edge/Google Chrome cookies <em>before or after</em> running Custom Clean. <span class="ipsEmoji">?</span>
	</p>
</div>

Actually , it does show entries for cookies for Edge and Chrome if there are cookies in there. If all that's in there are the browser extension placeholders , they no longer show.

11 hours ago, SumGuy said:
<div class="ipsQuote_contents">
	<p>
		Just wanted to mention that CCleaner v6.23 no longer shows entries for the Edge/Google Chrome cookies <em>before or after</em> running Custom Clean.
	</p>
</div>
40 minutes ago, Jeff M said:
<div class="ipsQuote_contents">
	<p>
		Actually , it does show entries for cookies for Edge and Chrome if there are cookies in there. If all that's in there are the browser extension placeholders , they no longer show.
	</p>
</div>

This needs clarification. Is anyone who has updated to the latest CCleaner v6.23 (rel. 17-Apr-2023) still seeing "leftovers" like the ones shown in nukecad's 14-Mar-2024 image <here> (e.g., with descriptors like "Cookie: extension://nkeimhogjdpnpccoofpliimaahmaaom") after they use CCleaner v6.23's Custom Clean to clean their Chrome and/or MS Edge browser cookies? Posting an image of what you observe would be helpful.

Note that I'm still on CCleaner v6.21 and skipped the update to v6.22, in part because of this bug.

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<span style="font-size:11px;">Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4291 * Firefox v125.0.1 * Microsoft Edge v123.0.2420.97 * Microsoft Defender v4.18.24030.9-1.1.24030.4 * Malwarebytes Premium v4.6.12.323-1.0.2309 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable v6.21.10918</span>

Sorry for the confusion, it was bedtime when I posted that.

I meant that the previously mentioned anomalous Edge/Google Chrome extension cookie leftovers seem to be resolved in CCleaner v6.23. I can confirm that other cookies are in fact still detected and cleaned normally. Even though many show a file size of 0 KB, so we still really can't be sure what's actually being cleaned, or what may be "empty containers". Maybe it would be a good idea to have the option to view results in bytes?

<strong>First analysis:</strong>


<a class="ipsAttachLink ipsAttachLink_image" href="<fileStore.core_Attachment>/monthly_2024_04/01.png.e4090089e85a8c575291847cfe6da339.png" data-fileid="18725" data-fileext="png" rel=""><img class="ipsImage ipsImage_thumbnailed" data-fileid="18725" data-ratio="83.99" width="893" alt="01.thumb.png.7e01ff17c18c0cec2e31802748ec4de7.png" src="<fileStore.core_Attachment>/monthly_2024_04/01.thumb.png.7e01ff17c18c0cec2e31802748ec4de7.png" /></a>





<strong>Google Chrome Cookies:</strong>


<a class="ipsAttachLink ipsAttachLink_image" href="<fileStore.core_Attachment>/monthly_2024_04/02.png.b99157d60b55c5cc6ecdcdfdd3dffa75.png" data-fileid="18726" data-fileext="png" rel=""><img class="ipsImage ipsImage_thumbnailed" data-fileid="18726" data-ratio="100.40" width="747" alt="02.thumb.png.fd49e261fb29aef18859af862b6d9b58.png" src="<fileStore.core_Attachment>/monthly_2024_04/02.thumb.png.fd49e261fb29aef18859af862b6d9b58.png" /></a>





<strong>Analysis AFTER Cleaning:</strong>


<a class="ipsAttachLink ipsAttachLink_image" href="<fileStore.core_Attachment>/monthly_2024_04/03.png.16c772a01877d1a186abf78e2cf7d4cc.png" data-fileid="18727" data-fileext="png" rel=""><img class="ipsImage ipsImage_thumbnailed" data-fileid="18727" data-ratio="98.81" width="759" alt="03.thumb.png.ae0ab72147322feb4870b44e16237caa.png" src="<fileStore.core_Attachment>/monthly_2024_04/03.thumb.png.ae0ab72147322feb4870b44e16237caa.png" /></a>

4 hours ago, lmacri said:
<div class="ipsQuote_contents">
	<p>
		Is anyone who has updated to the latest <strong>CCleaner v6.23</strong> (rel. 17-Apr-2023) still seeing "leftovers" like the ones shown in nukecad's 14-Mar-2024 image &lt;<a href="<___base_url___>/topic/66708-not-cleaning-edge-and-chrome-cookies/?do=findComment&amp;comment=347504" rel="">here</a>&gt; (e.g., with descriptors like  "Cookie: extension://nkeimhogjdpnpccoofpliimaahmaaom") after they use CCleaner v6.23's Custom Clean to clean their Chrome and/or MS Edge browser cookies?
	</p>
</div>

i saw where someone posted that that issue has been resolved with ccleaner build 6.23, so i went ahead and installed it, and i have not noticed its erroneously flagging browser-extensions as cookies, as build 6.22 did.

18 minutes ago, redwolfe_98 said:
<div class="ipsQuote_contents">
	<p>
		i saw where someone posted that that issue has been resolved with ccleaner build 6.23. on account of that, i went ahead and installed ccleaner build 6.23. i had been using ccleaner build 6.21 before that. i have not noticed its erroneously flagging browser-extensions as cookies, as build 6.22 did, but i haven't yet tried deliberately testing it by running the MS edge-chromium browser.
	</p>

	<p>
		i run the MS edge-chromium browser every morning, to check for updates, so we will see how that goes.
	</p>

	<p>
		i use firefox as my primary browser.
	</p>
</div>

Just tested Edge and the current version of Ccleaner (6.23) does indeed clean the cookies and afterwards , since only the extension placeholders are the only thing in there , the entry for cookies is not displayed.

I just updated to 6.23.11010. I no longer see the empty Edge and Google cookie remnants when a cleaning is complete. Likewise, when I look at Options > Cookies on Computer, there is no longer the extension://nkeimhogj...

However, under Cookies on Computer, there is still a www.ccleaner.com cookie.

Thanks to everyone who provided feedback.

Further to my 15-Mar-2024 post <here> about my built-in MS Edge browser extensions, I can confirm that this bug appears to be fixed in CCleaner v6.23.

I use CCleaner Free Portable and ran test Custom Cleans ("Analyze" only, did not click "Run Cleaner" to proceed with the disk clean) with v6.21, v6.22 and v6.23 today.

The buggy v6.22 found 20 MS Edge "cookies" to clean, including 3 extensions with descriptors like "Cookie: extension://nkeimhogjdpnpccoofpliimaahmaaom" ...

CCleanerv6_22AnalyzeMSEdge20CookiestoClean18Apr2024.thumb.png.1813ca1653081a953ff48f6da718dd6d.png

...while <strong>v6.21 and v6.23</strong> both only found <strong>17 "cookies"</strong> as expected.  I ran a second scan with v6.23, but this time I clicked "Run Cleaner" to proceed with the disk clean, and all MS Edge cookies were correctly cleaned and no residual cookies were detected on a third scan.

CCleanerv6_23AnalyzeMSEdge17CookiestoClean18Apr2024.png.6a1c325212eb512d4787d7ce990be4c2.png

---------


<span style="font-size:11px;">Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4291 * Firefox v125.0.1 * Microsoft Edge v123.0.2420.97 * Microsoft Defender v4.18.24030.9-1.1.24030.4 * Malwarebytes Premium v4.6.12.323-1.0.2309 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable v6.23.11010</span>

Thank you for reporting this! We've resolved this issue in CCleaner 6.23. Here's an update.

19 minutes ago, CCleaner Cleaning Team said:
<div class="ipsQuote_contents">
	<p>
		Thank you for reporting this! We've resolved this issue in CCleaner 6.23. Here's <a href="<___base_url___>/topic/66919-ccleaner-623/" rel="">an update</a>.
	</p>
</div>

Hi @CCleaner Cleaning Team :

Thank you for the confirmation.

It would be helpful if that bug fix was documented in the version history at https://www.ccleaner.com/ccleaner/version-history, as well as the v6.23 release notes at https://www.ccleaner.com/ccleaner/release-notes and v6.23 release announcement at https://www.ccleaner.com/knowledge/ccleaner-v6-23-11010?cv=v6-23-11010 .

--------


<span style="font-size:11px;">Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4291 * Firefox v125.0.1 * Microsoft Edge v123.0.2420.97 * Microsoft Defender v4.18.24030.9-1.1.24030.4 * Malwarebytes Premium v4.6.12.323-1.0.2309 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable v6.23.11010</span>

On 17/04/2024 at 18:20, lmacri said:
<div class="ipsQuote_contents">
	<p>
		Is anyone who has updated to the latest <strong>CCleaner v6.23</strong> (rel. 17-Apr-2023) still seeing "leftovers" like the ones shown in nukecad's 14-Mar-2024 image &lt;<a href="<___base_url___>/topic/66708-not-cleaning-edge-and-chrome-cookies/?do=findComment&amp;comment=347504" rel="">here</a>&gt; (e.g., with descriptors like  "Cookie: extension://nkeimhogjdpnpccoofpliimaahmaaom") after they use CCleaner v6.23's Custom Clean to clean their Chrome and/or MS Edge browser cookies? 
	</p>
</div>
On 18/04/2024 at 09:58, CCleaner Cleaning Team said:
<div class="ipsQuote_contents">
	<p>
		Thank you for reporting this! We've resolved this issue in CCleaner 6.23. Here's <a href="<___base_url___>/topic/66919-ccleaner-623/" rel="">an update</a>.
	</p>
</div>

The release notes at <a href="https://www.ccleaner.com/ccleaner/version-history" rel="external">https://www.ccleaner.com/ccleaner/version-history</a> for the latest CCleaner <strong>v6.24.11060 </strong>(rel. 23-May-2024) state in part that "<em><strong>We've enhanced our cookie cleaning in Chromium browsers</strong> for even greater thoroughness</em>."

Does anyone know what this means? If "enhanced" cookie cleaning means that Piriform / Avast is making another attempt to clean data stored in Chromium browser extensions then that's definitely not something I want, and I'm going to have to disable cookie cleaning for MS Edge in my CCleaner v6.24 Custom Clean settings.

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<span style="font-size:11px;">Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4412 * Firefox v126.0.0 * Microsoft Edge v125.0.2535.51 * Microsoft Defender v4.18.24040.4 -1.1.24040.1 * Malwarebytes Premium v5.1.4.112-1.0.1244 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable 6.23.11010</span>