Has anyone else, using Norton Antivirus or Internet Security, had access to the Piriform Forum blocked?
Read the details of my problem here: http://community.norton.com/t5/Norton-Internet-Security-Norton/False-quot-Suspicious-Web-Page-Blocked-quot/td-p/877034
Not me. Of course, I have AVG at the moment. I imagine that Norton either added it in err, or else due to linked sites.
Linked sites... now that's interesting and something I didn't think of. I'll have to check that out.
Nope.
Ran Norton while it was free on a new computer, win 7, then Avast + Outpost firewall on win 7 and win xp.
No problems either way.
Strange. Right now I'm not having any problem either, but that is the way this problem has been behaving. I can surf the topics with no problem for several days and then this problem will show up.
instead of people without Norton/Symantec products answering let's try the people who do have it.
I've not noticed my SEP blocking the site since it was having trouble a few back. You may want to make sure firewall and IPS updates are current. Do you know which component of Norton is blocking it (you can probably experiment by next time it blocks turning off just the firewall (or IPS) seeing if it lets you through and if not try other Norton component)
please provide Norton product/version
also which of your pc's( or all of them?) is this occurring on?
also maybe it's a DNS thing left over from the site issues. What does the blocking of the site look like (screenshot preferred) read the linked thread
instead of people without Norton/Symantec products answering let's try the people who do have it.
. . .
Not sure if you're talking sideways to me or not, there, Nergal.
But in any case, for nikki's benefit, I was talking about yesterday and the day before. And the last few weeks. With a variety of security setups including norton. So he may better troubleshoot his situation.
I wasn't not talking, sideways nor any other ways, to anyone in particular just doing my job and making sure that people kept on the fact that this is occurring with Norton blocking it specifically and thus other security systems don't factor really (at least at this point) so, to hedge against any side-tracking in future posts.
Ok.
I wasn't not talking, sideways
accidental double negative. Should say
I was not talking
I wouldn't think that you have this problem, but if your time/date is off by too much, many web browsers will throw up an error saying certificate is invalid.
Just something to check (& verify your time & date is correct). It can happen that it is off if someone installs Windows time zone settings (instead of the one for yours), or if your battery is dying/dead on your motherboard that keeps track of the time.
Other ways also, but just to verify that your time is correct? I believe it probably is, just want to eliminate that possibility.
Thanks for the suggestion, Super Fast. Date & time are set correctly.
BTW, yesterday and today I have been surfing the Piriform forum without problem... but, that's the way this problem has manifested itself. I could be fine for several more days or weeks before it happens again.
This is 1912, isn't it?!? (only kidding)
Thanks for the suggestion, Super Fast. Date & time are set correctly.
How about your country zone ?
I sent an email to a colleague on the other side of the office.
I got a reply.
His reply was dated 1 hour 59 minutes before my first email.
We both had the correct data and time in the bottom right corner,
but my country was set as U.K. and his country was in a time zone two hours away,
so Microsoft Outlook applied a 2 hour offset to the time stamp of his reply.
Country zone is also correct - (UTC-05:00) Eastern Time (US & Canada)
I don't use Norton Nikki. Which version are you using and on what Operating System are you running it?
Does Norton allow you to view logs of what it does so that you are able to see what is has blocked exactly? Safe Surfing list?
Is it not possible to whitelist the forum or does Norton not offer that feature?
Almost sounds like some TCP/IP glitch, especially if you're using their firewall as some firewalls can cause random site access issues.
I'm using Norton Internet Security version 20.2.0.19, which is the latest.
Norton uses an online "Safe Web" database of safe and unsafe websites. So this error is really outside the function of their traditional antivirus and firewall functions. I have posted a question on their forum asking if there is a "whitelist" function. I could not find anything obvious in the option settings.
Out of interest, your tag states you have these computers:
WinXP Pro SP3 Desktop (Speccy) - Win7 Pro x64 SP1 Laptop (Speccy) - WinXP Pro SP3 Laptop (Speccy)
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1) Do you have NIS on all of them, or only 1 of them? And if so, which of them do you use/have the problem with?
2) Are you using IE9 at the moment? If you try Firefox instead, does this issue still occur? Perhaps you can try a different browser (just for troubleshooting).
3) Do you have anti-phishing toolbars installed? NIS/AVG/other A/V love installing toolbars. Maybe an antiphishing component is blocking? I don't use a toolbar under FF (since it already includes google blacklisting by default, where it blocks suspicious websites).
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I assume, due the post #1 link you provided, that your using W7 laptop when you have this problem.
Would love to know if you have the problem on just 1 machine, or more than 1 of them.
Out of interest, your tag states you have these computers:
WinXP Pro SP3 Desktop (Speccy) - Win7 Pro x64 SP1 Laptop (Speccy) - WinXP Pro SP3 Laptop (Speccy)
_____
1) Do you have NIS on all of them, or only 1 of them? And if so, which of them do you use/have the problem with?
The WinXP desktop has NIS 2012 - my wife's machine. The Win7 laptop has NIS 2013 - my machine. The WinXP laptop is too old & slow and has been on the shelf for several years. I cannot say if the WinXP desktop has the problem or not since I seldom use it. I would have to test with it.
2) Are you using IE9 at the moment? If you try Firefox instead, does this issue still occur? Perhaps you can try a different browser (just for troubleshooting).
Yes, the Win7 laptop has IE9 as it's only browser and I would prefer to leave it that way.
3) Do you have anti-phishing toolbars installed? NIS/AVG/other A/V love installing toolbars. Maybe an antiphishing component is blocking? I don't use a toolbar under FF (since it already includes google blacklisting by default, where it blocks suspicious websites).
As I mentioned in an earlier post, Norton installs a "Safe Web" toolbar into IE9 --> http://en.wikipedia.org/wiki/Norton_Safe_Web I guess it would fall into the antiphishing category. That is what is producing the blocked message, so naturally, if I turned it off, I would not get ANY malicious sites blocked. As I understand it, Norton's database of malicious sites is in their cloud and I cannot whitelist a site. Norton constantly updates their website database. It is certainly possible that their updates could "break" this (or any) website in one update and then "fix" it in the next update. That may account for the randomness of the problem. For example, since starting this topic, I have surfed the Piriform forum every day and have not seen another blocked message.
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I assume, due the post #1 link you provided, that your using W7 laptop when you have this problem.
Would love to know if you have the problem on just 1 machine, or more than 1 of them.
As I stated, I will have to do some testing with the WinXP desktop when I get home next week. I will certainly do that if and when I see the problem again on my Win7 laptop I will try to reproduce it on the desktop.
Thanks for the update!
If you do discover that the anti-phishing bar is definitely the culprit, you have have to either disable it prior to visiting here & turn it on afterwards, or remove the bar & try another one by another vendor.
Do update us on how it does on XP later!