Norman Security Suite <-> Ccleaner

CCleaner for Windows CCleaner Windows Bug Reporting
1

I installed new version of Ccleaner (ccsetup225) today. When I tried to run program Norman will prevent run and says program has "NH-Slow.D" virus and moves program to quaranty. Why so?

2

Norman Security Suite, last update 2009-nov-14 19:42:24, has quarantined "ccleaner.exe" ver 2.25 with "NH-Slow.D". ccleaner downloaded today, digital signed "22 oktober 2009 19:44:38", filesize 3,15 MB (3?310?608 byte).

Same report forwarded to Norman.

//Claes

3
Norman Security Suite, last update 2009-nov-14 19:42:24, has quarantined "ccleaner.exe" ver 2.25 with "NH-Slow.D". ccleaner downloaded today, digital signed "22 oktober 2009 19:44:38", filesize 3,15 MB (3?310?608 byte).

Same report forwarded to Norman.

//Claes

Same problem for me. it also happened when I tried to open IrfanView. Both programs deleted and defunkt.

Did you recieve a reply from Norman? Pls. let me know.

Evt. p? dansk.

Chr.

4

I discovered the same problem this morning Norman Security Suite removed CCleaner.exe because of NH-Slow.D

5

This looks like a False Positive by Norman.

Best thing to do is report it to them so they can update their definitions.

6

A new internet update will fix it.

Regards, shthpnz

7

Hey.... It all works again.

Ccleaner as well as IrfanView can now be installed again without problems. I used the same setup files that I tried to install from yesterday, so the changes must be with Norman. I havn't heard from them though, but probably will tomorrow when they return after the weekend.

Thanks for posting. Releived me from thinking my laptop was infected.

Chr.

8

Norman confirmes "False Positive".

Way around if Inet update does not work suggested in Swedish below.

//Claes

Entered on 16/11/2009 at 08:38:57 by David Sender:

hej

om du ?r s?ker p? att programmet ?r rent s? l?ter som en s.k false positive. Norman tror att det ?r n?got farligt som inte ?r det.

Se f?rst till att ditt Norman har de senaste uppdateringarna installerade.

H?gerklicka p? N-ikonen och v?lj Uppdatera nu / Internet Update

Om detta inte hj?lper, l?gg till filen (filens namn) eller hela mappen (som programmet ?r installerat i) i Normans undantagslista.

Norman kommer d? inte att s?ka i denna mapp n?got mer.

H?gerklicka p? N-ikonen och ?ppna NSS

V?lj Virus & Spywareskydd och sedan konfigurera. Klicka p? Viruskontroller och sedan undantagslista.

L?gg till mappen eller filens namn

Spara ?ndringar och starta om datorn.