Need to update email but don't have cleverbridge reference number u

update email

I don’t think that you can change the email addresd yourself anyway.
AFAIK only a support agent can do that for you.

So you will need to contact support.

*All customers MUST now access a ‘Live Chat’ support service. It is the only way to access support.

To start raise a support ticket by using this: Contact Form.
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
it should also open a ‘Live Chat’ where a virtual assistant will try to help you.
If the AI can’t help then you will be passed to a real person.

Note that you HAVE TO engage with the chat - If you just fill in the form and leave then you will not get a reply.

PS. If you do need your Cleverbridge number in future to put into the “Manage your Subscription” form then you can look it up using this Cleverbridge tool: