Hello. I have a SONY Vegas Movie Studio 9 Platinum Pro Pack physical software product in from a retail box. I also have Windows 7 Professional 64-bit operating system. I placed the DVD-ROM of the video editing software into my DVD optical drive and I waiting for the autorun to occur with the SONY video editing software pop-up window with install options on my screen. I then double clicked on the DVD optical drive (G:) through Windows Explorer. The files and folders opened. I then clicked on the ‘setup’ file in the listing with User Account Control (UAC) appearing. I click “Yes” and then I get the message “Unable to run AutoPlay program.” I click “OK” and of course, nothing happens.
I then proceeded thinking (but not proven as the cause by any means) that the CD\DVD-ROM AutoPlay may not be enabled. I type from the ‘Run’ dialog box: g:\setup.exe , execute UAC, and I still get the same message “Unable to run AutoPlay program” message. Then, I went into gpedit.msc and even browse to “Computer Configuration” -> “Administrative Templates” -> “Windows Components” -> “Autoplay Policies” -> “Turn off Autoplay” -> change from “Not configured” to “Disabled” obviously. I still receive the “Unable to run AutoPlay program” message. These routine steps here didn’t prove anything.
I have never had this happen before. I have run programs from CDs or DVDs and burning CDs and DVDs just recently. Following this, I placed an ATI Catalyst Software DVD in my same DVD optical drive and the AutoPlay works fine. This is the first time I have had this particular issue. This is the first time I am installing this SONY Vegas Movie Studio 9 Platinum Pro Pack on my Windows 7 64-bit.
I need you help on answers and solutions to this issue? What is going on here? How can I fix this?
Hello. Thank you for the reply. To answer your questions and concerns, I have Norton Internet Security 2012 installed. I am going to next attempt your suggestions and see how it goes by disabling and I will get back to you. I will reply shortly. If you have any further suggestions, I am here to listen. This is much appreciated.
Okay, I disabled the Norton Internet Security 2012's Firewall and Antivirus Auto-Protect features and tried installing and I still get the same message “Unable to run AutoPlay program” when attempting to install this program. I am going to next contact SONY technical support and see where it goes from here. I will leave this thread open for a bit and respond back when I get an answer and solution. Again, if you can think of anything, please do. I will check in routinely.
Hello. Well, I got lucky! I did some looking around with this DVD files and folders. There happens to be a 'folder' called "setup" (see screen clipping below) that contains all the components of this software setup installer products. Inside it is an "Common" folder that is a combined component installer file [file path: G:\setup\Common\Autorun.exe]. I just noticed it after looking into the other files and folders in the DVD. Execute "Autorun" (autorun.exe) and it DOES RUN following the UAC. Hurray!!! This is the one I will use. I also said that it contains all the components that are individually listed too. I attempted to install the first of the components of their products using the slightly different file path or directory [G:\setup\English\Vegas Movie Studio Platinum 9.0\setup.exe] and it also executed the component following UAC too.
So, I am just trying to figure out why the "Setup.exe" file right when you open the G: drive does not work to execute this software. Very tricky here!
If you have any ideas, please share with me. I am very curious why this 'setup.exe' file does not execute in the G: drive directory?
Hello. I have tried running the "Run as administrator" right-click command on the setup.exe file in the G: (DVD optical drive) of the DVD-ROM of this SONY video editing program. I still end up getting that message “Unable to run AutoPlay program”. I do not know why? I am just curious why that happens when the setup.exe file 'should' run the setup installer file. I am happy that I have found a way around it and still get the programs of the DVD-ROM installed. I am just curious why there are issues executing using that particular 'setup.exe' file?
I am open and receptive to listen to other comments to share with me.