Mozilla DB compression resets all Thunderbird passwords

CCleaner for Windows CCleaner Windows Bug Reporting
1

Yesterday evening, I decided to ask ccleaner to compress the Mozilla DBs. After 5 minutes, I was told that everything had been cleaned.

This morning, when I opened Thunderbird, I was asked for all my passwords. Seems like my keychain had been erased.

Sounds like a serious bug to me.

2

Which CCleaner version?

Which Windows / OS?

Thunderbird version?

I use both Firefox & Thunderbird and never had problems with compressing the DBs.

Do you have "Saved Passwords" ticked under Mozilla / Thunderbird / Firefox?

3

I was unable to recreate this under the following:

CCleaner v3.14.1616

Two accounts in Thunderbird (@gmail.com, @g.rit.edu)

Windows 7 Home Premium x64

Thunderbird 10.0

[ ] Saved Passwords

[x] Compact Databases.

4

Hello,

My report is bogus. I do apologize.

When I was configuring Ccleaner, I ticked the "Saved Passwords" box under Firefox, assuming this would only affect the browser. I later realized those settings were also affecting Thunderbird, but failed to make the connection between the two events, because I only remembered having enabled the DB compression feature.

5

Hi.

I don't think I understand you.

I'm using Ccleaner for more than two years and everything is perfectly fine.

No bug reports so far.

spam link removed and user banned

6

He meant he was mistaken, so it wasn't about a bug in CCleaner. He had "Saved passwords" ticked under Mozilla and that's the reason his Thunderbird passwords got cleaned.

7

From FileForum: This version still has the bug of not being able to distinguish between Thunderbird and Firefox when selecting what should be cleaned. As a result, I cannot clean Firefox passwords without also cleaning Thunderbird passwords.

I support this and have already faced this same problem. Instead of Mozilla/Firefox, CCleaner should offer fully independent Firefox and Thunderbird options to avoid this.

8

From FileForum: This version still has the bug of not being able to distinguish between Thunderbird and Firefox when selecting what should be cleaned. As a result, I cannot clean Firefox passwords without also cleaning Thunderbird passwords.

I support this and have already faced this same problem. Instead of Mozilla/Firefox, CCleaner should offer fully independent Firefox and Thunderbird options to avoid this.

+1 Different categories would be better.

9

Feature is not a bug, even if users (including myself) may not like it. However this is more related to mozilla's decision not piriforms (AFAIK)