seth
September 29, 2012, 1:49am
1
new pc
win 7 64 bit home prem
asus mobo- p8 z77-v
ccleaner - v3.21.1767
running the cleaner mode.
have not changed any setting - so not sure if a box to check under windows or applications.
i do not see the error until after a reboot.
i can only guess the log file has to do with my mother board as the in the upper left of the error msg, it says "asussetup"
i have used ccleaner on other win 7 (also with an asus board) but have never seen this before.
attachments:
firsrt is of the error msg
2nd is the temp folder with what i think is the highlighted log file.
any suggestions? thanks.
Nergal
September 29, 2012, 5:32am
2
I would say to exclude it from cleaning, run an analysis on just temp files (right click "windows temp files") then in the results right click and add to excluded files
nodles
September 29, 2012, 11:14am
3
seth
October 1, 2012, 6:46am
4
Nodles -
I found the entry in regedit (having a hard time signing in into the ASUS board so replying here again).
Do I delete the folder or just the 3 items that I found in that folder?
nodles
October 1, 2012, 7:34am
5
Remember to backup those registry entries first.
I'd delete just the items/keys and then reboot and you'll see if it worked.
seth
October 2, 2012, 3:09am
6
so far so good.
Good not delete the individual files within the folder, but was able to delete the folder itself.
Will give it a few days and if any think odd happens, guess will Merge that item back in the registry and then ask for more guidance.
In meantime - thanks.