Minimized frozen tray temps killing me and ghost RAM slots listed?

Sorry guys this has probably been addressed several times, but I created an account just to bitch about it. I'm a massive fan of this company and I promote constantly, but to have my temps ride up and remain displayed as high (when they've subsided) kills me when depending on the tray for information. Just saying.

Also, why am I told my laptop has two free memory slots used and two available? Assuming it's the motherboard claiming two slots that don't necessarily exist...

ASUS ROG G551